ATOL Protected
Prior to cruising, guests must test negative to coronavirus and fill out a health questionnaire. At embarkation guests must wear face masks and have their health declaration reviewed, as well as have their temperature checked. Crew safety is also important to P&O Cruises and to keep everyone safe they will be required to follow guidance, have coronavirus tests and be trained in the latest procedures. At the end of their cruise guests will be required to complete a guest locator form. This is to comply with the government test and trace initiative and will be used to alert guests should they have potentially come into contact with the virus during their cruise.
Restaurants will be adapted to enable social distancing, with other measures including pre-booked tables, no self-serve buffets and dining only allowed with the group you are travelling with. Onboard activities and entertainment will be available, but will also be adapted to ensure that social distancing can be maintained. Guests can link their booking to others to form a travelling group, but only up to the maximum group size as stated by the UK government.
Onboard cleaning protocols will be further enhanced using products proven to work against coronavirus, including in guest accommodation. In addition, more hand sanitiser and hand washing stations will be located across each ship.
Guests will still be able to explore each destination through shore excursions organised by P&O Cruises. This is to ensure that all excursions comply with onboard protocols and local guidance.
Those who require supplementary oxygen, mechanical ventilation support apart from overnight CPAP for sleep apnoea, or dialysis will unfortunately no longer be able to sail with P&O due to industry procedures. Any guests who have COVID-19 symptoms (suspected or confirmed), been in contact with someone with COVID-19 symptoms (suspected or confirmed), or who has been asked to isolate by Track and Trace up to 14 days prior to embarkation will not be able to board.
It is also mandatory for all UK guests to take out comprehensive travel insurance for their holiday with P&O Cruises. Insurance must include medical cover of £2 million minimum and cover for emergency evacuations and medical expenses related to COVID-19. You must also ensure your policy includes cover for repatriation, cancellation and curtailment and full cover for any and all pre-existing medical conditions worldwide, or as a minimum, in the countries you are due to visit. You will be asked to confirm you have travel insurance at the terminal and you may need to provide proof of your policy. You will be denied boarding, at your own expense, if you do not arrange insurance.
12 Feb 2020
We went for new year on Azura from Barbados, first cruise and won’t be my last, absolutely fantastic. The food was out of this world, entertainment a bit cheesy but isn’t it always now on holidays!? The staff were brilliant and the ship itself was lovely and clean. Our room was a superior deluxe balcony and absolutely perfect. Looking to book another already, I’m hooked!
23 Dec 2019
I'm reading some of the reviews below. Cannot believe what I'm reading. Think I must have been on a different ship. My friend and I flew to Barbados on 1st. November. Visited 9islands. Our cabin on Australia deck was superb for the two of us. No complaints whatsoever. Our cabin steward Lourdes was excellent. Not only was the cabin spotless but she herself was too. Food excellent in all areas. All staff very pleasant asxwere the passengers. Except one couple at very beginning of cruise. Who ran the ship down and it's free and the Carribbean sad. We had a lovely 2 weeks. Thankyou Azura thankyou P and O.
Show more06 Dec 2019
Just returned from the Caribbean on this ship.would definitely not use. this ship again.standard of hygiene dreadful and majority of staff very unsociable.this ship could definitely do with a refit!
10 Nov 2019
Transatlantic to the Caribbean 28th October: Azura is looking tired now and to only 9 years old as well. Entertainment was the best I have seen and the food was excellent however there seemed a general low moral amongst the St app especially at the bars. I guess the auto tipping service being cancelled is having its effect.
12 Sep 2019
I went on a mini cruise to Guernsey on the 31st August to 2nd Sept. but I was on a cruise to nowhere as no one set foot on the island and we returned to Southampton. After complaining to P&O they were not interested, they take your money and don't care about anything else. My cabin was shabby, stained and frayed carpet, grubby and stained curtains and paint on the balcony furniture. I will never again book a holiday with P&O ever.
09 Sep 2019
Great ship, well run, lovely helpful staff however very disappointing when you are going to one port and that is cancelled, so basically just a two night cruise on the ship,
09 Sep 2019
The ship is in need of a refit, it's tired in places. We missed the sail away as we had to queue for over 2 hrs just to obtain the drinks packages - why can’t that be done online before you go? We then had to queue to register the children for the kid's clubs, and the children were bored and unhappy by this time. The kid's clubs did not meet the needs of my 3 children. Staff seemed tired and didn’t interact much as far as we could see - and we were not invited to anything the children had done.sadly. The swimming pools were great for good swimmers but there was nothing suitable for the 5 year old - this again caused upset. Why can’t mothers and young children use the spa pool occasionally if this is only a metre or so deep? The food in the restaurants and the service there was excellent. The buffet was chaotic at times and many people did not wash their hands - we have seen this compulsory on other ships - ie no one is allowed in without having their hands sprayed by a staff member. The shore trips were very good. The photographer had more queues and we couldn’t find any photos on the computer so we gave up and didn’t bother.
Show more09 Sep 2019
Azura is looking a little dated in places, but our cabin (Balcony) was comfortable and well designed. Food was OK in the main restaurants, same food in buffet but more casual and a bit canteen like. Speciality restaurants were excellent for a supplement. Drink prices very fair - no need to go for a drinks package unless you drink a lot! Entertainment was average. The Headliners cast were very good on the whole, but NCL had better shows. Excursions were very good but a little pricey. The layout of the ship was a little confusing at first, but we appreciated the quieter bars and adults only pool and sunbathing area. No shortage of sunbeds. Overall a good holiday to the Norwegian Fjords
Show more08 Sep 2019
We took the grandchildren on their first ever cruise and they really enjoyed themselves after they had settled in. They loved the Terrace Pool and spent many happy hours swimming. Once they had overcome their shyness they joined the kids clubs activities and had a good time.
07 Sep 2019
All good except entertainment.
07 Sep 2019
For our first cruise it was everything we expected and more. The weather was perfect and seas calm. Staff onboard are fantastic, nothing was too much trouble. They referred to us by name and were polite and attentive. The onboard florist was very knowledgeable and helpful. Can't wait to book another one.
01 Sep 2019
Excellent cruise and excellent service
All offers and prices are subject to change and availability at time of enquiry. Prices are based on two passengers sharing unless otherwise stated and are subject to the Tour Operator's terms and conditions. Cabin and Flight supplements may apply. Other supplements may apply in addition to the price shown above. Flight details, timings and routing may be subject to alteration. Other tour operator charges may also apply. Any Onboard Spending money or drinks package value shown will be per cabin, again based on two sharing.
Note: On 13 January 2018, new European legislation is being adopted in the UK which as result will mean that we may change our required method of payment at our discretion, irrespective of how any deposit or prior payment was made.
