We waited a while to give a more considered review. We have been on about 20 cruises with many different cruise companies in all parts of the world. This was our first time with Royal Caribbean and it was our last. The itinerary was wonderful and the ship kept to schedule, and it didn't sink.The enrichment lectures on Economics were excellent. We didn't get norovirus or food poisoning and we didn't put on weight. But the good news almost ends there, on the other hand if you don't expect much you won't be disappointed. The lines at check in were long (as they were elsewhere on the ship) but we were on board within 90 minutes. Our cabin was quiet, convenient and nicely presented. Our attendant was very good, the towels were reasonable, although we did take issue with the "Pub style" shampoo/shower gel dispenser. We went on deck to watch events on the dockside to see the crew fishing someone's suitecase out of the "oggin" - someone's holiday ruined - not ours thank goodness, but it set the tone of things to come. We went to the dining room to see what delicacies were on offer for dinner - no menu displayed. When I enquired of the dining room staff - I was quite brusquely told it was displayed outside, when I asked them to show me, they couldn't. It seems the dining room menu is displayed on an LED screen when "they" remember to switch it on, the menu is generic, that is to say typical, non specific. So you are unable to decide whether to visit the dining room based on the LED menu. We did and were quite disappointed. Coffee is an optional extra, unless you want instant served in a builders mug - as it was served to us. (No offence - Builders) Although breakfast was quite nice, Dinner in the dining room was nothing special, 2 courses and cheese or a pudding, coffee extra. The service was patchy, and quite slow. Similarly the food in the Windjammer cafeteria, with noteable exceptions adequate. Don't expect many vegetables save roasted carrots and peas. The lines were long, if you could find a seat, cutlery or plates! Large areas were frequently roped off making seating a crush. Don't expect afternoon tea, or the restaurants to be open after you have been ashore as they close at 1500hrs. A small snack bar was, however, open at most times, and their pizza were good. The service was very mixed, by a crew from many countries, individual stewards were helpful - sort of, but they get their tips anyway so why bother doing anything extra.. The main problem appeared to be lack of training and supervision. Moreover RCI didn't seem to understand the cultures from which they recruited staff. We saw examples of this elsewhere. We found the ship cold, with the air con in overdrive, except in areas where you might spend cash - the casino, shopping area and bars. There were few quiet sitting areas and no lounges for the sea days. If you don't expect much by way of port information you'll not be disappointed. Ok they told you when to be back on board - they even announced that wrongly on one occasion. True in Hong Kong the port provided buses to the nearest MRT, and on arrival at Tokyo shuttles were provided to the nearest station, but elsewhere you were on your own. Fortunately the port authorities were very helpful, save in Vietnam and Taiwan. Interestingly when we were in Taiwan, we took the local train to Tiapei a delightful city. We were approached and warned that they had had an earthquake and were expecting aftershocks. They briefed us on what to do in such an emergency. Did RCI trouble to warn us - they did not. Three guesses as to why that was!! Whilst on the subject of safety, RCI did carry out an emergency drill - of sorts. It was imaginary rather than real, no need to fetch your life jacket or follow the escape routes, just pitch up at your muster station, get your name ticked off and watch someone put a life jacket on. No need to try and fit one yourself. The briefing, made no mention of alternative escape routes or fire doors closing, blocking your escape, or the dangers of falling over lifejacket straps. All the briefings were given by a non native english speaker. They were difficult to understand and in an emergency "Our highly trained staff will guide you and help you" -we saw few examples of well trained or supervised staff. Having been on a cruise ship in an emergency, I can assure you good communication and good drills save lives. Oh and don't expect any security around the ship in port, beyound the normal port security. This alone was quite worrying. In the end we resigned ourselves to accepting that RCI provide a rather expensive and barely adequate ferry service. We would never sail with them again even if they paid us!!