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Customer reviews for Noordam
4.7
Based on 3 reviews
Cabin
4.7
Service
4.7
Excursions
4.7
Dining
4.7
Activities
4.7
Value for money
4.7
Entertainment
4.7
Ship ox food very good entertainment rubbish
Verified customer
1 cruise
8 Mar 2019
Gorgeous massive modern ship. Amazing buffet food at the informal Lido restaurant, excellent food at the speciality restaurants (albeit tiny portions!), amazing friendly service (even got personalised service at the restaurant). One minus is that all tips are purportedly included in your booking, but then you get a surprise bill of $11.50 per person a day for "hotel service charge", which turns out to be "obligatory gratuity" for room maintenance and also for tips to all other staff in the background that you never get to see. We refused to pay this and opted for paying handsome tips to the 3 guys that bowled us over with their personalised service (the room service guy and the 2 restaurant staff at the Lido). Challenge the hotel service charge at any rate! We know almost everyone else just grinned, complained, and paid it in the end. Also make sure you don't need a doctor onboard! They have good medical facilities with several staff but you have to pay $97 to see the doctor for a checkup (you have to pay extra for any medicines, prescriptions). My partner wanted to have his tooth checked out and that's the price we were quoted. He just paid $1 for Ibuprofen instead. Onboard entertainment was not bad. The mainstream stuff was mainly bad, but we were thrilled with the B B King Blues Band multiple times as well as the violinist and the pianist at the Piano lounge (both first-class even though those venues are a lot smaller). There are 2 pools, one exclusively used by kids so it's busy, the other is supposed to be for adults but there were the occasional kids in it (but people complained) and even without them it's relatively small so it gets very crowded very easily, particularly between 1-4pm. In general though we loved being on our floating hotel taking us to lovely beaches and I have to reiterate that the service was impeccable.
Verified customer
1 cruise
10 Jan 2015
Absolutely amazing time on board all crew were helpful and very entertaining. Cabin stewert was very pleasant always willing to help.... the dinning room crew were amazing MR W, well kids all took a shine to him... and the evening entertainment was amazing Charlotte one of the singers, well now hands up to her. She is a very helpful and pleasant lady... 10/10 for her enthusiasm and pleasantness. lovely crew all round and would deffo recommend.
All offers and prices are subject to change and availability at time of enquiry. Prices are based on two passengers sharing unless otherwise stated and are subject to the Tour Operator's terms and conditions. Cabin and Flight supplements may apply. Other supplements may apply in addition to the price shown above. Flight details, timings and routing may be subject to alteration. Other tour operator charges may also apply. Any Onboard Spending money or drinks package value shown will be per cabin, again based on two sharing.
Note: On 13 January 2018, new European legislation is being adopted in the UK which as result will mean that we may change our required method of payment at our discretion, irrespective of how any deposit or prior payment was made.
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Located on Alaska’s southern coast, Seward is a small city at the head of Resurrection Bay on the Kenai Peninsula. This small, historic community offers breath-taking scenery as well as countless outdoor pursuits including fishing, day-cruising, hiking, kayaking, flightseeing and dog sledding. For those looking to venture around town, Seward provides insights into Alaskan culture through museums and galleries.
Things to do in Seward:
Kenai Fjords
The Kenai Fjords boast a fantastic array of conserved wildlife such as moose, lynx, beavers and even porcupines, as well as stunning views out over the landscapes. A boat tour up the fjords is a must while there are also many fantastic hiking trails for those wanting to get closer to nature.
Waterfront Park
Take in breathtaking views of Seward at the popular waterfront park. Comprising playgrounds, picnic areas and a picturesque trail lined with an array of landmarks, this beautiful waterfront park is tranquil and within easy reach of the cruise port.
SeaLife Center
If you want to learn more about the local marine life, head to the Alaska SeaLife Center. Located close to the Waterfront Park, it is a permanent marine mammal rehabilitation centre and public aquarium.
Glacier Bay
DAY 4
Glacier Bay is a microcosm of Alaska's wonders and a living testament to what resilience truly is that'll take your breath away. Here you’ll find outstanding views everywhere you go, from the highest snow-covered peaks to the enigmatic glacial fjords scattered throughout, and inspired to want to know more about the wildlife and awestriking scenery around you.
Things to do in Glacier Bay:
Glacier Bay National Park and Preserve
The Preserve is a major area of Glacier Bay that truly embodies this stunning natural marvel. While you make your brief stay you can partake in many outdoor activities such as mountaineering, with many different set paths for you to take depending on how much time you want to spend there. There are also opportunities for you to try kayaking, fishing and rafting or, for those wanting something a little more relaxing, there are many different species of birds to observe.
Hiking
For those wanting to get a greater view of the beautiful surroundings of Glacier Bay, there's no better way to do it than by hiking through the area and experiencing it yourself. With multiple different hiking tracks for you to take off different lengths and difficulties, everyone is able to get a chance to experience the beauty.
Wilderness Activities
When it comes to getting stuck into the Glacier Bay area and really feeling your surroundings there's no better way to spend your day than partaking in Wilderness Activities. Learn more about the area through guided trips or make a splash rafting around Glacier Bay. If you want something a little more adventurous, try out sea kayaking.
Haines
DAY 5
Haines has a number of intriguing places of interest to visit during your time there such as the Hammer Museum, Sheldon Museum and Cultural Centre and the American Bald Eagle Foundation. Haines also plays home to the annual Southeast Alaska State Fair in late July.
Things to do in Haines:
Hammer Museum
You’ll never look at the simple hammer again the same way after visiting this slightly whacky museum. Telling the tale of humanity’s love affair with one of our favourite tools, from cavemen to the modern day, via extensive exhibitions of mallets, hammers, chisels and gavels from 12 cm to 22ft.
American Bald Eagle Foundation
This foundation serves to preserve the American bald eagle as well as educate people on conservation of the natural habitat. Here, guests can visit the onsite nature museum as well as see the resident eagles, falcons and owls, some of whom take part in shows.
Chilkat State Park
Spanning just under 10,000 acres, the Chilkat State Park is a picturesque area in Haines. Comprising walking trails, campgrounds and more, the views you’ll get of the Rainbow and Davidson glaciers, alongside the Chilkat Inlet will take your breath away. Whilst there, you’ll also have the opportunity to spot an array of wildlife, including seals and whales.
Juneau
DAY 6
The capital of Alaska, Juneau boasts a plethora of national parks in its surrounding area, such as Glacier Bay National Park and Preserve, teaming with iconic wildlife such as salmon, bears, and bald eagles. The city of Juneau is also well worth a stop in itself with such attractions as the Alaska State Museum and iconic cable car ride for breath-taking views. Visitors will love delectable locally-sourced seafood as well as a range of other cuisines in town.
Things to do in Juneau:
Stephens Passage
Stephens Passage is a shortcut through Southeast Alaska, close by to South Juneau, therefore widely used by ships for many different reasons. Not only this, it’s a popular route for humpback whales and sea lions with plenty of opportunities to spot the mammals.
Mendenhall Glacier
Mendenhall Glacier is 13 and a half miles of towering deeply packed ice over thousands of years. Named after Thomas Corwin Mendenhall, an alumnus of Ohio State University, the glacier tours are available by cruise ship, tour bus and even helicopter.
Tongass National Park
At 17 million square acres, Tongass boasts being the largest national park on US soil. Perfect for exploring via hiking trail or the famous mount Roberts aerial tramway, Tongass National Park has it all when it comes to Alaskan landscapes and wildlife.
Tracy Arm Fjord
Located inside the area of the Tongass National Park and Named in honour of Benjamin Franklin Tracy, Tracy Arm Fjord and Glacier of ice across from Stephen’s Passage is a truly breath-taking experience of nature in motion.
Inside Passage
Cruising through the inside passage of Alaska is a simply a must to see dramatic scenery of mountains, fjords and glaciers, and whales playing in the bay right by your ship, as well as stopping off at the towns of Juneau, Ketchikan and Skagway.
Glacier Bay
Glacier Bay National Park and Preserve is a real highlight in any tour of Alaska due to its remarkable wall of ice, as well as surrounding wildlife and natural landscapes where you can see bears and eagles among the dramatic scenery.
Ketchikan
DAY 7
Ketchikan is famous for the totem heritage museum, educating sightseers about the indigenous populations’ history and culture with an unrivalled display of native totems and artefacts. For those wanting to learn about the gold rush a visit to Dolly’s House Museum and downtown Creek Street is a good comparison along with the great Alaskan lumberjack show. Nature lovers, meanwhile, can enjoy dramatic sights at nearby misty fjords national monument.
Things to do in Ketchikan:
Totem Heritage Center
Boasting one of the most extensive collections of original 19th-century totem poles salvaged from abandoned Tingit settlements. Many other original Native American artefacts are displayed here, as well as traditional arts and crafts workshops being held to keep native skills and traditions alive.
Lumberjack Show
Enjoy a fun-filled lumberjack show filled with tree climbing, log rolling, axe throwing and more. An exciting activity to enjoy in Ketchikan, you’ll feel fully immersed into this North American tradition.
Creek Street
A historic area that’s filled with pretty, stilt houses, it’s listed on the National Register of Historic Places and is a popular place to visit whilst in Ketchikan. The perfect photo opportunity, the boardwalk is very picturesque.
Vancouver
DAY 9
From its architecture of ‘Vancouverism’ to the history of how it was built; Vancouver is a vibrant city full of arts and culture just waiting for you to discover all it’s hidden gems. Here you’ll be able to get stuck into a whole host of museums including Science World, the waterfront Maritime Museum and the Museum of Anthropology.
Things to do in Vancouver:
Gastown
The oldest place within Vancouver at the heart of its very origins, Gastown was set up in 1867 by John Deighton whose various stories and adventures garnered him the name of ‘Gassy Jack.’ Nowadays, you’ll find fantastic restaurants, and the famous steam-powered clock in Maple Tree Centre.
Chinatown
In Vancouver’s China Town district you can visit the Dr. Sun Yat-Sen Classical Chinese Garden where you can see a truly beautiful collection of plant life and ponds. There is also the Sam Kee Building which is the narrowest office building ever built, spanning barely 2 meters wide!
English Bay
English Bay is a beautiful beach that is home to outstanding high-end shops and mouth watering restaurants. There are also waterfront trails to follow if you like beach walking.
Canada Place
Canada Place is the perfect spot to start your adventures around Vancouver as it is where you’ll first step ashore from your cruise ship. Explore the pier, and be taken back by the outstanding architecture and views. At the end of the pier you’ll find the Flyover Canada attraction. From here, you can also use Canada Place as a transit hub to other places around Vancouver.