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Customer reviews for MS Finnmarken
4.8
Based on 5 reviews
Cabin
4.8
Service
4.8
Excursions
4.8
Dining
4.8
Activities
4.8
Value for money
4.8
Entertainment
4.8
cabin given on 3rd floor no choice caused seasickness. buffet upstairs a bunfight people not using receptacles.some people just picking bread up and buttering on the spot. the panoramic deck selfish passengers taking all the seats round the windows Eventually fights broke out. They need to be staffed and supervised which would enhance the experience
Verified customer
1 cruise
8 Nov 2018
Having came across an offer in a Sunday newspaper offering an 11 night cruise on the MS Finnmarken, was something we'd dreamed about for a long long time, so having read the itinary and terms and conditions, we rang the booking line the same day and that was the start of realising our dream. We flew from Manchester to Bergen and were greeted at the airport by Hurtigrutens coach staff who transferred our luggage to the coach and explained on route the procedure when we reached the booking office. Our luggage was taken for us from the coach and we were then to find it outside our cabins on our arrival - excellent service - we then had to have patience queueing up to be booked onto the ship because there was rather a lot of us. It was so worth the wait when we boarded the MS Finnmarken and were welcomed on board and given clear advice on finding our cabins and directions to the restaurant when we were ready to eat. It was all so well organised that we felt we were in safe hands. Our cabin was so warm and welcoming, cabin no 522 with a window which was going to let us admire the spectacular scenery that was ahead, after a quick piping hot shower and change into lighter clothing which was needed when on board because it was so cosy throughout the ship, we then made our way to the elegant restaurant, there we were greeted by Veronica whos welcome and infectious giggles warmed everyones hearts. The choice and quality of food was 5 star plus. From there on we made friends with lovely people from all round the world, loved the spectacular scenery and joined numerous trips, highlights being the husky sleigh ride and the ice hotel. Sharing the experiences of the various trips with other passengers encouraged us to book trips on the return journey that we'd missed on the northern journey. The whole experience was so satisfying that we'd be happy to do it over and over again and hope next time we could experience the Northern lights which sadly didn't appear for us. Overall we were two happy bunnies having loved everything the MS Finnmarken and the welcoming staff gave us.
Verified customer
1 cruise
4 Feb 2017
My husband and I made the Bergen round trip sail on the Finnmarken. It was a very lovely trip through beautiful waters. Our cabin was very comfortable, well appointed and allowed us a close-uo view of the many large and small ports of call. I would like to thank the entire staff on board for the service and attention we received during our trip. In particular, Heinz Erbacher, the excursion director, was warm, amusing and most accommodating. He went out of his way to provide interesting activities for us. A special mention of ALesund, a most beautiful city.
Verified customer
1 cruise
8 Feb 2016
Hi, I booked this cruise through Micheal one of your staff. It was an excellent cruise, happy ship, great crew, and saw the lights! The only thing that marred it for me were the extensive waiting times. We arrived at the docks at about 1250, were told check in would begin at 1300 which ended up being 1350. After check in we had to go upstairs to an empty closed cafeteria and wait for a safety briefing which would start at 1550. Did not get onto ship until after 1600. Only did one excursion to the Snow Hotel at £53 each. Not worth the money! All excursions were expensive and you are better off doing your own thing.
All offers and prices are subject to change and availability at time of enquiry. Prices are based on two passengers sharing unless otherwise stated and are subject to the Tour Operator's terms and conditions. Cabin and Flight supplements may apply. Other supplements may apply in addition to the price shown above. Flight details, timings and routing may be subject to alteration. Other tour operator charges may also apply. Any Onboard Spending money or drinks package value shown will be per cabin, again based on two sharing.
Note: On 13 January 2018, new European legislation is being adopted in the UK which as result will mean that we may change our required method of payment at our discretion, irrespective of how any deposit or prior payment was made.
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