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Customer reviews for Marco Polo
4.0
Based on 167 reviews
Cabin
4
Service
4
Excursions
4
Dining
4
Activities
4
Value for money
4
Entertainment
4
We were very disappointed that we booked a cabin and found the beds cannot be converted to a double unless you book grade 12 or above. This is not shown or mentioned in CMV literature or on website. An old ship that has little soundproofing between cabins we found we were woken by revellers in the early hours each morning as they returned from late entertainment. Sadly we will be reluctant to travel again with CMV because the port of Bristol is a very convenient starting point for us.
Verified customer
1 cruise
18 Dec 2019
I wanted to express my disappointment of the Marco Polo cruise we took from Rosyth on the 23rd Aug 19. The ship while kept clean is in need of a full refurb. The service in the bars and for coffee is excruciatingly slow. We waited for over an hour in the Captain's Lounge just to get a coffee, and had to chase it 3 times before we got 2 cups...getting drinks was equally as slow for the whole week. The crew were not easy to engage with and some downright rude. Very happy to talk and laugh between themselves, but as customers we felt like an inconvenience. Breakfast was a farce most mornings, and we tried different times -food had run out leading to long queues, no toast, no mugs to get tea and coffee. It was just a joke, and set the day off on the wrong note every morning. Scots bar was closed one evening for a staff party! But the ship was heading to Newcastle when we came home then to Tilbury with perhaps very few passengers, could the staff party have been then? Not a pleasant trip, and many of our travellers we ate with in the evening had complained onboard about the service. I would be very reluctant to recommend the Marco Polo or Cruise & Maritime after our experience and it’s unlikely we would want to travel with you again, which is disappointing as you will be sailing from Aberdeen in 2020. You need to review your management of the catering areas for breakfast and lunch, train your crew to be customer focused, and look to refresh the ship if you hope to get return clients, and that is where your business focus should be. Not what we were looking forward to on the cruise. To let you understand how disappointed we were, in 40 years of travel and holidays this is the 1st time we have complained.
Verified customer
1 cruise
12 Sep 2019
Had a great holiday in Norway,enjoyed flam& olden great wee places. Everything on the cruise was first class,certainly would go with them again liked the smaller ship ,maybe get from Aberdeen next year. A memorable cruise. Yours truly William Scott.
Verified customer
1 cruise
6 Sep 2019
Our cruise was perfect. The staff were lovely all the way through the cruise, the food was wonderful and the staff dealt with a few mishaps for us with the best of service and attention which we thank them for. They were amazing!
All offers and prices are subject to change and availability at time of enquiry. Prices are based on two passengers sharing unless otherwise stated and are subject to the Tour Operator's terms and conditions. Cabin and Flight supplements may apply. Other supplements may apply in addition to the price shown above. Flight details, timings and routing may be subject to alteration. Other tour operator charges may also apply. Any Onboard Spending money or drinks package value shown will be per cabin, again based on two sharing.
Note: On 13 January 2018, new European legislation is being adopted in the UK which as result will mean that we may change our required method of payment at our discretion, irrespective of how any deposit or prior payment was made.
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Just a short train journey from the heart of bustling London, Tilbury offers the best sights of the city as well as attractions local to the cruise port. Explore Tilbury Fort which played a vital role in the battle against the Spanish Armada, and discover the 1127 Rochester Castle which plays host to numerous events and markets throughout the year. Finally, for a unique sightseeing tour, take a short ferry ride from Tilbury to Gravesend.
Things to do in London Tilbury:
Tilbury Fort
Tilbury Fort is an artillery fort on the north bank of the River Thames. It was formerly known as the Thermitage Bulwark and the West Tilbury Blockhouse. From the 16th century until the Second World War, it secured London's seaward approach. The first fort was constructed here by Henry VIII, and Queen Elizabeth I famously gathered her soldiers nearby to combat the Armada threat. With its network of moats and bastioned outworks, the current fort is perhaps the greatest example of its kind in England.
Coalhouse Fort
A short journey away from the port lies the Coalhouse Fort Park. Dating back to the 1860s, this fascinating coastal defence building holds an array of events throughout the year and is run solely by volunteers.
Guru Nanak Temple
Located just across the river in nearby Gravesend, the Siri Guru Nanak Darbar Gurdwara is a Sikh temple which offers guided tours. Extraordinary in its architecture, it’s an impressive building featuring 5 domes, hand crafted marble and stonework. It took inspiration from the iconic Golden Temple at Amritsar.
Amsterdam
DAY 2
One of the most popular cruise destinations in Europe, Amsterdam is perfect for a picturesque city getaway. Whether you're exploring the city on foot, by bike or by a canal boat, a tour is a great way to discover hidden gems as well as iconic landmarks such as the Anne Frank House, the Rijksmuseum and the Van Gogh Museum. Depending on the time of year, you may also experience the vibrant Keukenhof Gardens which are home to more than 7 million tulips.
Things to do in Amsterdam:
Rijksmuseum
Situated in the centre of Amsterdam, the Rijksmuseum, also known as the museum of Netherlands is home to an array of art, from Rembrandt to Van Gogh. Showcasing over 800 years of history, this beautiful and historic building is an iconic landmark that’s popular with both tourists and locals.
Anne Frank House
Located next to Westerkerk, the Anne Frank House is a museum that honours the Jewish wartime diarist Anne Frank. Situated on the Prinsengracht Canal, this fascinating but sorrowful landmark makes for a harrowing visit.
Vondelpark
This picturesque park spans an incredible 120 acres. Full of picturesque flora and fauna, it features a cafe, bandstand and more. A tranquil way to spend your day in Amsterdam, many people choose to ride bikes around it.
Cherbourg
DAY 3
Boasting a fascinating maritime history and an abundance of classic French eateries and boutiques, Cherbourg offers something for cruisers of all interests. At the Citè de la Mer you'll discover the tragic tale of the Titanic, while at the Liberation Museum you'll learn of Cherbourg's liberation from Nazi control in 1944. Don't forget to visit the Old Town to enjoy fresh seafood and other delicacies throughout the day.
Things to do in Cherbourg:
Ravalet Castle
The Ravalet castle was built in the sixteenth century by Lord Ravalet and is situated in a magnificent park on the outskirts of the city. Built in a Renaissance style, there's a beautifully manicured French garden, a mandala garden, a greenhouse and an island prairie to explore. A wonderful way to spend an afternoon whilst in Cherbourg, this impressive castle showcases the beauty of French architecture.
Trinity Church
Lying within the mediaeval city of Cherbourg, the Basilique Sainte-Trinite is one of the most historic buildings within the walls, and has many pieces within it that have been listed; such as the baptismal fort that dates to the 14th century. With a capacity of 3,000, this impressive church is filled with magnificent art pieces.
Art Museum
Rated as one of the most important collections in Normandy, the Thomas Henry Museum (Musee des beaux-arts) is home to around 300 different artworks, dating back to the 15th century. A significant museum within the city, its unique collection of Millet artworks is fascinating to discover.
St. John, New Brunswick
DAY 9
The charming coastal town of St John looks out over the Bay of Fundy towards Nova Scotia where the St John River ends to meet the sea. Here, you’ll find the famous reversing rapids where the tide backs up along the river. As well as this quirky natural phenomenon, the town is popular for its food and homemade craft stalls in the St John market, while the land out further boasts the Irving nature Park complete with salt marshes, volcanic rick and green forests.
Things to do in St. John, New Brunswick:
St John Market
Offering a unique and authentic market experience, the Saint John City Market is open year-round. Everything can be found here, from local produce to hand-made souvenirs and crafts, as well as delicious cuisine available at many restaurants.
Irving Nature Park
Spanning an impressive 600 acres, the Irving Nature Park is situated close to the city. With an abundance of flora and fauna, there are boardwalks and lookout points throughout the park.
New Brunswick Museum
The New Brunswick Museum is Canada's oldest continuing museum and houses an array of exhibits from historic jewellery to artworks and books.
Halifax
DAY 11
As Nova Scotia’s capital, Halifax has a great balance between trendy, urban city adventures and a plethora of water-sports, hiking and mountain-biking. Visitors can easily explore the highlights of the city on foot, admiring the Halifax waterfront and tasting a range of craft beers at multiple breweries before enjoying the exhilarating atmosphere of live ice-hockey. Many free performances are frequently held on the harbour, such as acrobatics, dancers and magicians.
Things to do in Halifax:
Halifax Citadel National Historic Site
Sitting atop Citadel Hill overlooking the town, the four forts of St George have dominated the landscape around Halifax since 1749. Built to secure Great Britains’ foothold on the region, the modern museum is a gateway to British Colonialism’s mark on the town and wider region.
Maritime Museum of the Atlantic
Located in lively downtown Halifax, this museum dedicated to all things seagoing is a fascinating journey into the town’s relationship with the ocean, boasting 30,000 pieces on display including no less than 70 vessels, such as the famous SS Acadia steamship.
Halifax Public Gardens
In 1867, the year of Canadian Confederation, the Halifax Public Gardens were created. They are public gardens from the Victorian era and are situated across from Victoria Park in Halifax, Nova Scotia, next to Spring Garden Road, a well-known retail area. Full of beautiful plants, including fragrant flowers, it's a lovely place to wander around when stopping off in Halifax.
Charlottetown, Prince Edward Island
DAY 13
Charlottetown offers a laid-back island experience with stunning coastal views and some of the freshest seafood in the world. This charming town is also home to the annual Charlottetown festival, a celebration of performing arts covering acting, dance and music, including the renowned Anne of Green Gables musical. Finally, visitors can also enjoy what is considered some of the best golf courses in Canada.
Things to do in Charlottetown, Prince Edward Island:
Anne of Green Gables Heritage Place
Inspiring the tale of Canada’s best-loved fictional character, this house is a family favourite bringing the story to life by playing games, making ice cream and exploring the house and surroundings with characters from the story, along with a guided tour.
St. Dunstan's Cathedral
A prominent landmark in the city, St. Dunstan’s Cathedral is a Roman Catholic church constructed in the early 20th century. Taking its name after an Anglos Saxon saint from Glastonbury in the UK, it features a tall spire and stained glass windows.
Charlottetown Farmers Market
Discover an array of stalls, from fresh fruit and vegetables to other local artisans. Popular with both tourists and locals alike, this bustling market is a unique place to visit when in the city.
Quebec City - Overnight onboard
DAY 16-17
Old Quebec has a unique feel as you explore the quaint streets and squares, and the church of Sainte-Anne-de-Beaupré Shrine- the oldest pilgrimage destination in North America at over 350 years old. The surrounding boasts the 30m waterfall of Parc de la Chute-Montmorency and the gorgeous woodlands, lakes and rivers of Parc National de la Jacques-Cartier. In addition, learn all about the indigenous population of Canada at the Huron-Wendat heritage.
Things to do in Quebec City - Overnight onboard:
Saguenay Fjord
Found in Parc National du Fjord-du-Saguenay, this 146-mile-long fjord is a hidden gem. With so few tourists visitors to Saguenay Fjord will find quiet, non-crowded outdoor activities including whale watching, ice fishing, snowshoeing, kayaking and more.
La Citadelle de Québec
One of the most prominent attractions in the town is the La Citadelle de Quebec. A military installation, alongside the secondary residence of the Canadian Monarch, it was constructed in 1831 and features a fascinating museum.
Plains of Abraham
A historic area within the city, it was created in the early 20th century. The site of several historic battles, the park is a wonderful place to visit whilst in Quebec City. At the gateway to the park lies the popular Plains of Abraham Museum which holds an array of exhibits and activities.
Montreal, Quebec
DAY 18-19
With a French-Canadian feel, highlights include Notre-Dame Basilica of Montreal, Notre-Dame-de-Bon-Secours Chapel and the old port district. The city boasts a number of fascinating museums in the Montreal Museum of Archaeology and History and Montreal Science Centre as well as the scenic Montreal Botanical Garden. If looking to get out of the city, go to Mount Royal just outside the centre for sweeping views or the gorgeous skyline.
Things to do in Montreal, Quebec:
Montreal Museum of Archaeology
Founded in 1992, Montreal Museum of Archaeology and History boasts numerous permanent exhibits showcasing the history of the Montreal region. As well as this, temporary exhibits are also presented, covering everything from the First Nations to the French regime.
Montreal Botanical Garden
With 190 acres of stunning garden and greenhouses, Montreal Botanical Garden is a must-visit for nature enthusiasts everywhere. This beautiful site features ‘living sculptures’, 10 exhibition greenhouses and cultural gardens, as well as the Frédéric Back Tree Pavilion.
Saguenay
DAY 20
A quaint, but vibrant city in Quebec, Saguenay has an array of natural and manmade attractions, including the Saguenay Fjord, the Musée du Fjord and the Parc de la Rivière-du-Moulin. Offering something for all ages and tastes, this beautiful city is a must-see regardless of the time of year you’re travelling to it.
Things to do in Saguenay:
Rivière-du-Moulin
If you’re looking for a beautiful, natural attraction to visit during your trip, head to the Parc de la Rivière-du-Moulin. Offering picturesque walking trails through lush forests and rivers, it’s a peaceful way to spend your time in Saguenay.
Musee du Fjord
Learn about the history of the area, discover an array of exhibits and see local wildlife at this fascinating museum. The perfect family activity, you’ll have a wonderful time exploring all that this captivating attraction has to offer.
La Petite Maison Blanche
Whilst in Saguenay, make sure to stop by the Musée de la Petite Maison Blanche. A quaint park and museum, here you can learn about the tragic flood that swept through the town in 1996. Opposite to the pulp mill museum, there are plenty of great photo opportunities on offer at this popular attraction.
Sydney, Nova Scotia
DAY 24
Sydney is the largest urban area on Cape Breton and has the charm of a waterfront community with the excitement of a city. Founded in 1785, it has developed a multitude of museums dedicated to Nova Scotia’s fascinating history as well as the ‘Good Cheer Trail’, a route of delectable, local food and wine tasting. Walking tours are a great way to see the highlights including the Miners’ Museum, Membertou Heritage Park and The Big Fiddle.
Things to do in Sydney, Nova Scotia:
Membertou Heritage Park
Spanning 5 acres, the Membertou Heritage Park is dedicated to offering insight into the culture and history of the Membertou Mi’kmaq community. Visitors can choose from a range of tours accompanied by a knowledgeable guide and sometimes even an Elder.
Miners’ Museum
This museum is renowned for providing visitors with an immersive experience into life for a miner in Nova Scotia. With tours led by retired miners, you will go underground to the Ocean Deeps Colliery and listen to tales of this gruelling work.
Big Fiddle
This unique attraction is made of solid steel and is located on the picturesque Sydney waterfront. The world’s largest fiddle, as soon as your cruise ship docks on the waterfront you’ll be created by this 60 foot tall fiddle- which was constructed in 2005 by Cyril Hearn. A tribute to the Celtic community and the folk music it brought to Sydney, this incredible sight offers the perfect backdrop.
Corner Brook
DAY 25-26
First surveyed by Captain James Cook in 1767, Corner Brook, Canada, is situated at the mouth of the Humber River and is rich in history. With a small population it offers a quiet, laid-back insight into Newfoundland Island lifestyle and no shortage of stunning outdoor pursuits. Corner Brook Stream trail is conveniently located in the middle of the city, while Marble Mountain provides an excellent winter sports resort, as well as summer activities.
Things to do in Corner Brook:
Corner Brook Stream Trail
This network of tranquil footpaths are a great way to get out in the open air and explore quaint bridges, secluded woodland walkways by the pretty waterfalls, streams and ponds. It’s particularly beautiful in autumn when the bronze leaves fall to the ground.
Marble Mountain
A popular ski resort with locals and visitors to the region alike, complete with ski lifts and a mix of pistes of varying degrees of steepness and difficulty. In addition, there are plenty of facilities to keep you fed and entertained along with a cool zipline.
Cork (Cobh)
DAY 33
As you sail into Cobh, be sure to get out on deck to admire the stunning views of the rugged coastline. As the gateway into the quaint town of Cork, this cruise port has one of the world's largest natural harbours and an abundance of picturesque scenery which you can explore on guided tours. As well as this, you can discover the fascinating maritime history of the town through museums, monuments and galleries.
Things to do in Cork (Cobh):
Cork City Gaol
One of the most iconic and historic landmarks in Cork is the Cork City Gaol. Housed in a beautiful, castle-like building, this 19th century jail has a fascinating history; which you can learn about with a tour of the jail.
Fitzgerald’s Park
A public park in the centre of Cork, located next to the Cork Public Museum, Fitzgerald’s Park lies on the banks of the picturesque River Lee and was opened in 1902. Spanning 12 acres, it’s filled with beautiful flora and fauna, which can be enjoyed throughout the year.
Nano Nagle Place
A tranquil landmark in the centre of Cork, Nano Nagle Place is a restored convent that now houses community, education and spiritual projects. Within the building, you’ll find a museum, walled gardens, a shop and more.
London Tilbury
DAY 35
Just a short train journey from the heart of bustling London, Tilbury offers the best sights of the city as well as attractions local to the cruise port. Explore Tilbury Fort which played a vital role in the battle against the Spanish Armada, and discover the 1127 Rochester Castle which plays host to numerous events and markets throughout the year. Finally, for a unique sightseeing tour, take a short ferry ride from Tilbury to Gravesend.
Things to do in London Tilbury:
Tilbury Fort
Tilbury Fort is an artillery fort on the north bank of the River Thames. It was formerly known as the Thermitage Bulwark and the West Tilbury Blockhouse. From the 16th century until the Second World War, it secured London's seaward approach. The first fort was constructed here by Henry VIII, and Queen Elizabeth I famously gathered her soldiers nearby to combat the Armada threat. With its network of moats and bastioned outworks, the current fort is perhaps the greatest example of its kind in England.
Coalhouse Fort
A short journey away from the port lies the Coalhouse Fort Park. Dating back to the 1860s, this fascinating coastal defence building holds an array of events throughout the year and is run solely by volunteers.
Guru Nanak Temple
Located just across the river in nearby Gravesend, the Siri Guru Nanak Darbar Gurdwara is a Sikh temple which offers guided tours. Extraordinary in its architecture, it’s an impressive building featuring 5 domes, hand crafted marble and stonework. It took inspiration from the iconic Golden Temple at Amritsar.