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Customer reviews for Marco Polo
4.0
Based on 167 reviews
Cabin
4
Service
4
Excursions
4
Dining
4
Activities
4
Value for money
4
Entertainment
4
We were very disappointed that we booked a cabin and found the beds cannot be converted to a double unless you book grade 12 or above. This is not shown or mentioned in CMV literature or on website. An old ship that has little soundproofing between cabins we found we were woken by revellers in the early hours each morning as they returned from late entertainment. Sadly we will be reluctant to travel again with CMV because the port of Bristol is a very convenient starting point for us.
Verified customer
1 cruise
18 Dec 2019
I wanted to express my disappointment of the Marco Polo cruise we took from Rosyth on the 23rd Aug 19. The ship while kept clean is in need of a full refurb. The service in the bars and for coffee is excruciatingly slow. We waited for over an hour in the Captain's Lounge just to get a coffee, and had to chase it 3 times before we got 2 cups...getting drinks was equally as slow for the whole week. The crew were not easy to engage with and some downright rude. Very happy to talk and laugh between themselves, but as customers we felt like an inconvenience. Breakfast was a farce most mornings, and we tried different times -food had run out leading to long queues, no toast, no mugs to get tea and coffee. It was just a joke, and set the day off on the wrong note every morning. Scots bar was closed one evening for a staff party! But the ship was heading to Newcastle when we came home then to Tilbury with perhaps very few passengers, could the staff party have been then? Not a pleasant trip, and many of our travellers we ate with in the evening had complained onboard about the service. I would be very reluctant to recommend the Marco Polo or Cruise & Maritime after our experience and it’s unlikely we would want to travel with you again, which is disappointing as you will be sailing from Aberdeen in 2020. You need to review your management of the catering areas for breakfast and lunch, train your crew to be customer focused, and look to refresh the ship if you hope to get return clients, and that is where your business focus should be. Not what we were looking forward to on the cruise. To let you understand how disappointed we were, in 40 years of travel and holidays this is the 1st time we have complained.
Verified customer
1 cruise
12 Sep 2019
Had a great holiday in Norway,enjoyed flam& olden great wee places. Everything on the cruise was first class,certainly would go with them again liked the smaller ship ,maybe get from Aberdeen next year. A memorable cruise. Yours truly William Scott.
Verified customer
1 cruise
6 Sep 2019
Our cruise was perfect. The staff were lovely all the way through the cruise, the food was wonderful and the staff dealt with a few mishaps for us with the best of service and attention which we thank them for. They were amazing!
All offers and prices are subject to change and availability at time of enquiry. Prices are based on two passengers sharing unless otherwise stated and are subject to the Tour Operator's terms and conditions. Cabin and Flight supplements may apply. Other supplements may apply in addition to the price shown above. Flight details, timings and routing may be subject to alteration. Other tour operator charges may also apply. Any Onboard Spending money or drinks package value shown will be per cabin, again based on two sharing.
Note: On 13 January 2018, new European legislation is being adopted in the UK which as result will mean that we may change our required method of payment at our discretion, irrespective of how any deposit or prior payment was made.
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Only accessible by smaller ships, Bristol is a hidden gem of quaint streets, cultural sites and colourful street art. Stop by quirky cafes, indulge in classic British cuisine at the pubs, and admire the fascinating exhibitions at the Bristol Museum and Art Gallery. When night falls, head to the harbour to watch it light up with an array of bars on offer to enjoy your favourite drink by waterfront.
Lisbon
DAY 4
The largest and capital city of Portugal, and one of the oldest cities in the world, Lisbon is an idyllic cruise holiday destination, offering attractions to suit all interests. From ancient forts to artistic neighbourhoods and the breath-taking Jerónimos Monastery, this port of call has plenty to explore. Families will love to discover the many species at the Oceanarium, while couples will love an escape to the charming town of Sintra to explore the castle.
Things to do in Lisbon:
Alfma District
One of the oldest and most vibrant districts of Lisbon, Alfama is the place to be for artisan eateries, quirky boutiques and Fado bars. It’s best explored on foot or by the tram to experience as many of the attractions and highlights as possible.
Jeronimos Monastery
One of the most visited sites in Lisbon, the Jerónimos Monastery was completed in the seventeenth century. In 1983 UNESCO declared it as a World Heritage Site and it’s certainly a must visit to admire the beautiful architecture both inside and out.
Lisbon Oceanarium
Here visitors will discover over 450 different species of marine life, including sharks, rays, penguins and otters. Cruisers of all ages will love following the route around the central aquarium to learn about the major ecosystems of the ocean.
Torre de Belem
Declared a UNESCO World Heritage Site in 1983, Torre de Belém was built to protect Lisbon from attackers from the sea. Despite its role, the fort was decorated with lavish carvings and details, which are best viewed from the banks of the Rio Tejo.
Tram 28
Tram 28 is the classic Lisbon mode of transportation – rattling around the narrow streets in a bright yellow tram that dates back to the 1930’s. Hop on and take one of the best tours of Lisbon, passing highlights and attractions along the way.
Sintra
Declared a UNESCO World Heritage Site for its cultural landscape, Sintra is a romantic destination to escape to for the day. Featuring enchanting palaces and rolling hills, this town is easily accessible from Lisbon via a regular train service.
St George's Castle
Established in 200 BC, Castelo de Sao Jorge is one of the biggest highlights of Lisbon. Get to know the city’s unique and fascinating history, explore the imposing walls, wander the shady gardens and admire the vast views from the Observation Terrace.
Funchal, Madeira
DAY 6
This lush, green city found in the south of Madeira is a haven of relaxation, outdoor activities and beautiful gardens. For the most adventurous, visitors will love diving in the crystal-clear sea, catching some waves and even swimming with dolphins, while those looking to take things at a slower pace can enjoy whale watching. One of the most popular events in Funchal is the yearly New Year’s Eve Fireworks display, which is one of the largest in the world.
Things to do in Funchal, Madeira:
Funchal Cathedral
Found in the city centre, Funchal Cathedral is an impressive Gothic-style monument, popular with locals and visitors alike. Take a look inside to learn about the fascinating history of the architecture, including the altarpiece ordered in 1510 to 1515.
Monte Cable Car
For unrivalled panoramic views of Funchal Bay and the vast landscape, Monte Cable Car will take you to one of the best vantage points in Funchal. The fifteen-minute journey is a relaxing ascent towards Monte, with a souvenir photo at the end of the journey.
Monte Palace Tropical Garden
Occupying 70,000 square meters, Monte Palace Tropical Garden is home to a plethora of exotic flora and fauna from all corners of the world. You will get lost in the tranquil beauty of this garden, enjoying the space with black swans, colourful koi and vibrant peacocks.
Quinta do Palheiro Ferreira
Thanks to Madeira’s fertile soil, many tropical plants thrive here and Quinta do Palheiro Ferreiro’s gardens are an excellent showcase of this. The most notable collection are the camellias, first planted by the Count of Carvalhal.
Mindelo, Sao Vincent
DAY 9
A bustling port city located on the island of São Vicente in Cape Verde, Mindelo is beloved for its nightlife, musical influences and delicious food. With colourful houses and pretty scenery throughout, it's a lovely place to stop off during your cruise. Whilst there, make sure to check out Monte Verde, Laginha Beach and the People's Palace.
Things to do in Mindelo, Sao Vincent:
Monte Verde
Alternatively, if you're looking for something a little more exhilarating during your time in São Vicente head to Monte Verde. An impressive mountain in the eastern part of the island, it sits at an incredible 744 metre-high elevation. Within easy reach of the centre pf Mindelo (6km), the breathtaking views are well worth the trip out there.
Laginha Beach
With golden sands, this expansive beach is a relaxing and tranquil place to explore throughout your time in Mindelo, São Vicente. Situated within a 10 minute walk from the city centre, it's perfect if you're looking to unwind during your day there.
The People's Palace
Colourful and historic, the People's Palace in Mindelo features colonial Portuguese architecture. Built in 1974, it makes for great photo opportunities during your time in Mindelo.
St. George's, Grenada
DAY 26
Wrapping around one of the best natural harbours in the Caribbean, St. George’s is the Capital of the “Spice Island”, Grenada. With white-sand beaches, unspoiled countryside, and colourful markets, St. George’s is one to add to your bucket list. From underwater sculptures to historic forts and natural beauties, you won't be bored with the variety of cultures and things to do in this stunning city.
Things to do in St. George's, Grenada:
Underwater Sculptures
Dive into the crystal blue waters of the Caribbean and experience one of the unique underwater sculptures on the coast of St George’s. Serving as both a base for marine life to thrive and a venue for avid watersport enthusiasts, this incredible attraction is home to over 75 sculptures stretching across 800 square metres of the seabed. Take the plunge and discover something amazing.
Fort George
Dating back to the 18th century, Fort George is considered the most historic structure in St Georges. Bursting with history, it was a staple in the political and military changes that have taken place over the last 300 years. With views stretching across the harbours and the town's red-tiled roofs, Fort George offers breathtaking island scenery. A perfect stop to experience the culture of Grenada
Annandale Falls
With a 30-foot waterfall in a grotto of lush vegetation, Annandale Falls holds some of the most beautiful views and locations in Grenada. With natural pools deep enough to swim in, you can experience the beautiful nature of the Caribbean. Home to many species of animals native to the island, experience the beauty of St. George's up close and personal.
Kingstown, St. Vincent & Grenadines
DAY 27
The capital of Saint Vincent and the Grenadines, Kingstown is known for its Botanical Gardens, the 1806 Fort Charlotte and its bustling harbour. With lots to see and do, and a mixture of natural and manmade attractions, you'll have plenty to keep you busy whilst stopping off in Kingstown during your cruise.
Things to do in Kingstown, St. Vincent & Grenadines:
Fort Charlotte
A fort that dates back to British colonial times, Fort Charlotte is an extraordinary attraction that overlooks the vibrant harbour. Situated within easy reach of the capital, it's patron saints are Saint Andrew and Saint Vincent.
Botanical Gardens
Historic and picturesque, the St Vincent and Grenadines Botanical Gardens were established in 1765. The oldest of its kind in the Western Hemisphere, it's a popular attraction that's filled with various flora and fauna.
Kingstown Market
From fish to fresh vegetables and fruit, Kingstown Market has it all. A vibrant attraction in the heart of the town, there's plenty of stalls to explore.
Bequia, Grenadines
DAY 27
The largest island in the Grenadines, Bequia, which translates to 'island of the clouds' is a breathtaking destination with a handful of attractions to explore, including Princess Margaret Beach, the Bequia Heritage Museum and the Old Hegg Turtle Sanctuary which is in easy reach of the island.
Castries, St. Lucia
DAY 28
The capital of St. Lucia, Castries is known for its picturesque beaches, bustling markets and historical landmarks. A popular cruise destination, it’s built on a peninsula that’s surrounded by the Caribbean sea. Whilst in Castries, make sure to visit the Castries Central Market, Rodney Bay and Marigot Bay.
Things to do in Castries, St. Lucia:
Central Market
The largest open air market in the city, the Castries Central Market has over 300 different stalls, selling everything from trinkets to fresh fruit. Set up in 1891, this vibrant market is a wonderful place to grab a bite to eat or something to take home.
Rodney Bay
Alternatively, head to the picturesque Rodney Bay. Located in the Gros Islet District, this pretty bay is a wonderful place to unwind whilst sipping a cocktail or enjoying a swim in the nearby turquoise waters.
Marigot Bay
A popular beach in the southwest of the capital, Marigot Bay is a picture-perfect beach that’s often voted as the best in the capital. From its surrounding restaurants and bars to the beautiful water and golden sand, Marigot Bay should be on your list of things to do whilst in the capital.
Bridgetown, Barbados
DAY 29
The vibrant capital of Barbados, Bridgetown is located on the southwest coast. With beautiful architecture, beaches and numerous attractions to visit during your time there, Bridgetown is guaranteed to impress. From the prominent George Washington House, to the Chamberlain Bridge and Parliament Buildings, you won’t be lost on things to see and do in this picturesque city.
Things to do in Bridgetown, Barbados:
George Washington House
Step back in time to 1751 as you explore this fascinating attraction. Once home to the first president of the United states, it’s a dedicated World Heritage Site. Giving an insight into what life was like in the 18th century, this is a must visit for anyone who has an interest in American or Barbadian history.
Chamberlain Bridge
In the heart of the city lies the Chamberlain Bridge. Originally a 19th century swing bridge, and now a lift bridge that was constructed in 2006, it offers picturesque views out over the waterfront and situated close to the popular Bridgetown boardwalk.
Parliament Buildings
An important landmark in the city, the Parliament Buildings are built in a gothic architecture. Featuring stained glass windows, a clock tower, the National Gallery and more, it makes for a fascinating visit whilst stopping off in the capital.
Ponta Delgada, Azores
DAY 36
Ponta Delgada offers unspoilt, lush landscapes and terracotta rooftops, as well as a truly stunning coastline. It has quickly become popular for the breathtaking scenery and for its hot springs, though you won't find massive crowds flocking to the Azores, making it perfect for unrivalled relaxation. Take a stroll around the Old Town centre, or enjoy a romantic tour by horse-drawn carriage. During the summer, you may also spot whales off the coast.
Things to do in Ponta Delgada, Azores:
Botanical Garden
A historic garden dating back to the mid-19th century, the Jardim Botânico António Borges botanical garden features a variety of walkways, along with a selection of rare and exotic plants.
Gruta do Carvão
A fascinating cave that you can take a tour around, it's filled with stalactites and rugged surfaces. A unique attraction to explore, you can spend hours discovering its natural beauty.
Pineapple Plantation
If you're looking for something a little different to explore, head to the Plantação de Ananás dos Açores. A pineapple plantation, you can taste delicious pineapple liquour, jams and juice, whilst seeing where this mouth-watering fruit is grown.
Bristol
DAY 40
Only accessible by smaller ships, Bristol is a hidden gem of quaint streets, cultural sites and colourful street art. Stop by quirky cafes, indulge in classic British cuisine at the pubs, and admire the fascinating exhibitions at the Bristol Museum and Art Gallery. When night falls, head to the harbour to watch it light up with an array of bars on offer to enjoy your favourite drink by waterfront.