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Customer reviews for Marco Polo
4.0
Based on 167 reviews
Cabin
4
Service
4
Excursions
4
Dining
4
Activities
4
Value for money
4
Entertainment
4
We were very disappointed that we booked a cabin and found the beds cannot be converted to a double unless you book grade 12 or above. This is not shown or mentioned in CMV literature or on website. An old ship that has little soundproofing between cabins we found we were woken by revellers in the early hours each morning as they returned from late entertainment. Sadly we will be reluctant to travel again with CMV because the port of Bristol is a very convenient starting point for us.
Verified customer
1 cruise
18 Dec 2019
I wanted to express my disappointment of the Marco Polo cruise we took from Rosyth on the 23rd Aug 19. The ship while kept clean is in need of a full refurb. The service in the bars and for coffee is excruciatingly slow. We waited for over an hour in the Captain's Lounge just to get a coffee, and had to chase it 3 times before we got 2 cups...getting drinks was equally as slow for the whole week. The crew were not easy to engage with and some downright rude. Very happy to talk and laugh between themselves, but as customers we felt like an inconvenience. Breakfast was a farce most mornings, and we tried different times -food had run out leading to long queues, no toast, no mugs to get tea and coffee. It was just a joke, and set the day off on the wrong note every morning. Scots bar was closed one evening for a staff party! But the ship was heading to Newcastle when we came home then to Tilbury with perhaps very few passengers, could the staff party have been then? Not a pleasant trip, and many of our travellers we ate with in the evening had complained onboard about the service. I would be very reluctant to recommend the Marco Polo or Cruise & Maritime after our experience and it’s unlikely we would want to travel with you again, which is disappointing as you will be sailing from Aberdeen in 2020. You need to review your management of the catering areas for breakfast and lunch, train your crew to be customer focused, and look to refresh the ship if you hope to get return clients, and that is where your business focus should be. Not what we were looking forward to on the cruise. To let you understand how disappointed we were, in 40 years of travel and holidays this is the 1st time we have complained.
Verified customer
1 cruise
12 Sep 2019
Had a great holiday in Norway,enjoyed flam& olden great wee places. Everything on the cruise was first class,certainly would go with them again liked the smaller ship ,maybe get from Aberdeen next year. A memorable cruise. Yours truly William Scott.
Verified customer
1 cruise
6 Sep 2019
Our cruise was perfect. The staff were lovely all the way through the cruise, the food was wonderful and the staff dealt with a few mishaps for us with the best of service and attention which we thank them for. They were amazing!
All offers and prices are subject to change and availability at time of enquiry. Prices are based on two passengers sharing unless otherwise stated and are subject to the Tour Operator's terms and conditions. Cabin and Flight supplements may apply. Other supplements may apply in addition to the price shown above. Flight details, timings and routing may be subject to alteration. Other tour operator charges may also apply. Any Onboard Spending money or drinks package value shown will be per cabin, again based on two sharing.
Note: On 13 January 2018, new European legislation is being adopted in the UK which as result will mean that we may change our required method of payment at our discretion, irrespective of how any deposit or prior payment was made.
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Just a short train journey from the heart of bustling London, Tilbury offers the best sights of the city as well as attractions local to the cruise port. Explore Tilbury Fort which played a vital role in the battle against the Spanish Armada, and discover the 1127 Rochester Castle which plays host to numerous events and markets throughout the year. Finally, for a unique sightseeing tour, take a short ferry ride from Tilbury to Gravesend.
Things to do in London Tilbury:
Tilbury Fort
Tilbury Fort is an artillery fort on the north bank of the River Thames. It was formerly known as the Thermitage Bulwark and the West Tilbury Blockhouse. From the 16th century until the Second World War, it secured London's seaward approach. The first fort was constructed here by Henry VIII, and Queen Elizabeth I famously gathered her soldiers nearby to combat the Armada threat. With its network of moats and bastioned outworks, the current fort is perhaps the greatest example of its kind in England.
Coalhouse Fort
A short journey away from the port lies the Coalhouse Fort Park. Dating back to the 1860s, this fascinating coastal defence building holds an array of events throughout the year and is run solely by volunteers.
Guru Nanak Temple
Located just across the river in nearby Gravesend, the Siri Guru Nanak Darbar Gurdwara is a Sikh temple which offers guided tours. Extraordinary in its architecture, it’s an impressive building featuring 5 domes, hand crafted marble and stonework. It took inspiration from the iconic Golden Temple at Amritsar.
Ponta Delgada, Azores
DAY 5
Ponta Delgada offers unspoilt, lush landscapes and terracotta rooftops, as well as a truly stunning coastline. It has quickly become popular for the breathtaking scenery and for its hot springs, though you won't find massive crowds flocking to the Azores, making it perfect for unrivalled relaxation. Take a stroll around the Old Town centre, or enjoy a romantic tour by horse-drawn carriage. During the summer, you may also spot whales off the coast.
Things to do in Ponta Delgada, Azores:
Botanical Garden
A historic garden dating back to the mid-19th century, the Jardim Botânico António Borges botanical garden features a variety of walkways, along with a selection of rare and exotic plants.
Gruta do Carvão
A fascinating cave that you can take a tour around, it's filled with stalactites and rugged surfaces. A unique attraction to explore, you can spend hours discovering its natural beauty.
Pineapple Plantation
If you're looking for something a little different to explore, head to the Plantação de Ananás dos Açores. A pineapple plantation, you can taste delicious pineapple liquour, jams and juice, whilst seeing where this mouth-watering fruit is grown.
St. John's, Antigua
DAY 11
Not only is St. Johns the capital of Antigua, but it’s a major port in the Caribbean. A bustling city with a captivating history, it’s full to the brim with attractions, including a farmers market, colourful architecture and picturesque beaches. Particular landmarks within the city include Fort James, the Museum of Antigua and Barbuda and the popular Zemi Art Gallery.
Things to do in St. John's, Antigua:
Fort James
Located in the harbour of St. John's, Fort James was built to guard the city from French Invasion. Constructed in the 18th Century, by the British, this fascinating fort is a must see during your stop off in the capital.
Art Gallery
Whilst in the capital, make sure to stop off in Zemi Art Gallery. Located in Redcliffe Quay, the art gallery showcases an array of local artwork, including traditional Antiguan and Barbadian art. Popular with both locals and tourists alike, this colourful art gallery is a unique attraction within the city.
Museum
Learn about the fascinating history of Antigua and Barbuda at this historic museum. Housed within a 1747 court house, it’s a prominent building within the town that has an array of exhibits to explore.
Philipsburg, St. Maarten
DAY 12
The capital of the southern Dutch side of the Caribbean island of Saint Martin. A sun-filled paradise, Philipsburg is perfect for making the most of the golden sandy beaches and crystal blue sea. One quirk of the city is the Yoda Guy Movie Exhibit - a must for any Star Wars fans!
Things to do in Philipsburg, St. Maarten:
Yoda Guy Movie Exhibit
This unexpected treasure in the Caribbean is an absolute must for movie fanatics and science-fiction enthusiasts. Showcasing the history of Nick Malley, who created Yoda from Star Wars, this museum boasts memorabilia from the franchise, such as scripts, storyboards and props.
Great Bay Beach
Enjoy a relaxing walk along Great Bay Beach - a popular attraction within the town, with beautiful white sand, a vibrant boardwalk and an array of ships, restaurants and more on its shore.
The Rusty Parrot
Feel transported back in time, to the time of the pirates at this fun attraction. From hearing true stories of pirates’ escapades to state-of-the-art multimedia displays, this family-friendly attraction is a unique experience in Phillipsburg.
Gustavia, St. Barts
DAY 12
The capital of Saint Bart's, Gustavia boasts a relaxed vibe, lots of historic sites and picturesque scenery. Top highlights in the capital include the 17th century fort, Fort Karl, the Gustavia Lighthouse and the breathtaking Shell Beach.
Things to do in Gustavia, St. Barts:
Fort Karl
One of the most popular attractions to visit in Gustavia, For Karl was built in 1787. Constructed whilst the capital was under Swedish rule, it lies 29 metres above the city and was one of three prominent forts; including Fort Gustav and Fort Octav.
Gustavia Lighthouse
Built in 1961, the Gustavia Lighthouse is a functioning lighthouse with a stone walkway, colourful gardens and a unique design. A great photo opportunity, a walk up to the lighthouse is a popular activity when visiting Gustavia.
Shell Beach
Relax on the tranquil Shell Beach; which is frequently coined as one of the top things to see whilst in Gustavia. Boasting crystal-clear blue water, soft golden sands and surrounded by rugged cliffs, this picturesque beach is the perfect place to unwind.
Road Town, Tortola
DAY 13
The capital of the British Virgin Islands, Road Town is a bustling port that's located on Tortola's south coast. With vibrant markets, scenic beaches and several popular attractions, a day in the port will be filled with fun. Top highlights include the Rhone National Marine Park, the J.R. O'Neal Botanic Gardens and the North Shore Shell Museum.
Things to do in Road Town, Tortola:
Shell Museum
An extraordinary attraction in Road Town, this picturesque museum is home to thousands of different shells. There's also a shop in the museum where you can by various gifts created using the shells- a unique souvenir to take home.
Marine Park
Surrounding the HMS Rhone wreck, the marine park is a popular dive, snorkelling and scuba diving site that's surrounded by tropical fish and tropical corals. A picturesque attraction, it's a must for anyone interested in learning more about the local marine life in Tortola.
Botanic Gardens
A tranquil oasis with tropical plants, lily ponds and a pergola, the J.R O'Neal Botanic Gardens offer a peaceful activity to enjoy whilst on the island.
Basseterre, St. Kitts
DAY 14
While staying in Basseterre, the scenic railway is the best way to see the gorgeous sights of St. Kitts in comfort and style in the early 20th century train. Meanwhile, while wandering the town, make sure to stop at Independence Square, the National Museum of St. Kitts and the Berkeley Memorial, as well as nearby Frigate Bay popular for its stunning sandy beaches, restaurants and cool cocktail bars, ideal for an evening of exploring as the sun sets.
Things to do in Basseterre, St. Kitts:
National Museum of St. Kitts
This small yet fascinating museum hosts exhibits all about the culture and history of the island and its inhabitants. Located in the old treasury building built in 1894, the architecture and charm of the museum make it the perfect setting.
Frigate Bay
This gorgeous stretch of sandy beach and blue waters boasts plenty of charming bars and restaurants to give you the perfect setting for an idyllic beach day. Tuck in to some freshly-caught fish dish, sip a cocktail and have a dip in the refreshing waters.
Scenic Railway
If you’re looking for a way to discover the natural beauty of Basseterre, you should head out on the St. Kitts Scenic Railway. Spanning 29 kilometres, this narrow gauge railway takes in all of the beautiful surrounding sights on the tropical island.
Castries, St. Lucia
DAY 15
The capital of St. Lucia, Castries is known for its picturesque beaches, bustling markets and historical landmarks. A popular cruise destination, it’s built on a peninsula that’s surrounded by the Caribbean sea. Whilst in Castries, make sure to visit the Castries Central Market, Rodney Bay and Marigot Bay.
Things to do in Castries, St. Lucia:
Central Market
The largest open air market in the city, the Castries Central Market has over 300 different stalls, selling everything from trinkets to fresh fruit. Set up in 1891, this vibrant market is a wonderful place to grab a bite to eat or something to take home.
Rodney Bay
Alternatively, head to the picturesque Rodney Bay. Located in the Gros Islet District, this pretty bay is a wonderful place to unwind whilst sipping a cocktail or enjoying a swim in the nearby turquoise waters.
Marigot Bay
A popular beach in the southwest of the capital, Marigot Bay is a picture-perfect beach that’s often voted as the best in the capital. From its surrounding restaurants and bars to the beautiful water and golden sand, Marigot Bay should be on your list of things to do whilst in the capital.
Bridgetown, Barbados
DAY 16
The vibrant capital of Barbados, Bridgetown is located on the southwest coast. With beautiful architecture, beaches and numerous attractions to visit during your time there, Bridgetown is guaranteed to impress. From the prominent George Washington House, to the Chamberlain Bridge and Parliament Buildings, you won’t be lost on things to see and do in this picturesque city.
Things to do in Bridgetown, Barbados:
George Washington House
Step back in time to 1751 as you explore this fascinating attraction. Once home to the first president of the United states, it’s a dedicated World Heritage Site. Giving an insight into what life was like in the 18th century, this is a must visit for anyone who has an interest in American or Barbadian history.
Chamberlain Bridge
In the heart of the city lies the Chamberlain Bridge. Originally a 19th century swing bridge, and now a lift bridge that was constructed in 2006, it offers picturesque views out over the waterfront and situated close to the popular Bridgetown boardwalk.
Parliament Buildings
An important landmark in the city, the Parliament Buildings are built in a gothic architecture. Featuring stained glass windows, a clock tower, the National Gallery and more, it makes for a fascinating visit whilst stopping off in the capital.
Kingstown, St. Vincent & Grenadines
DAY 17
The capital of Saint Vincent and the Grenadines, Kingstown is known for its Botanical Gardens, the 1806 Fort Charlotte and its bustling harbour. With lots to see and do, and a mixture of natural and manmade attractions, you'll have plenty to keep you busy whilst stopping off in Kingstown during your cruise.
Things to do in Kingstown, St. Vincent & Grenadines:
Fort Charlotte
A fort that dates back to British colonial times, Fort Charlotte is an extraordinary attraction that overlooks the vibrant harbour. Situated within easy reach of the capital, it's patron saints are Saint Andrew and Saint Vincent.
Botanical Gardens
Historic and picturesque, the St Vincent and Grenadines Botanical Gardens were established in 1765. The oldest of its kind in the Western Hemisphere, it's a popular attraction that's filled with various flora and fauna.
Kingstown Market
From fish to fresh vegetables and fruit, Kingstown Market has it all. A vibrant attraction in the heart of the town, there's plenty of stalls to explore.
Bequia, Grenadines
DAY 17
The largest island in the Grenadines, Bequia, which translates to 'island of the clouds' is a breathtaking destination with a handful of attractions to explore, including Princess Margaret Beach, the Bequia Heritage Museum and the Old Hegg Turtle Sanctuary which is in easy reach of the island.
St. George's, Grenada
DAY 19
Wrapping around one of the best natural harbours in the Caribbean, St. George’s is the Capital of the “Spice Island”, Grenada. With white-sand beaches, unspoiled countryside, and colourful markets, St. George’s is one to add to your bucket list. From underwater sculptures to historic forts and natural beauties, you won't be bored with the variety of cultures and things to do in this stunning city.
Things to do in St. George's, Grenada:
Underwater Sculptures
Dive into the crystal blue waters of the Caribbean and experience one of the unique underwater sculptures on the coast of St George’s. Serving as both a base for marine life to thrive and a venue for avid watersport enthusiasts, this incredible attraction is home to over 75 sculptures stretching across 800 square metres of the seabed. Take the plunge and discover something amazing.
Fort George
Dating back to the 18th century, Fort George is considered the most historic structure in St Georges. Bursting with history, it was a staple in the political and military changes that have taken place over the last 300 years. With views stretching across the harbours and the town's red-tiled roofs, Fort George offers breathtaking island scenery. A perfect stop to experience the culture of Grenada
Annandale Falls
With a 30-foot waterfall in a grotto of lush vegetation, Annandale Falls holds some of the most beautiful views and locations in Grenada. With natural pools deep enough to swim in, you can experience the beautiful nature of the Caribbean. Home to many species of animals native to the island, experience the beauty of St. George's up close and personal.
Scarborough, Tobago
DAY 20
A bustling city in Tobago, Scarborough boasts a vibrant market (offering an array of fresh produce, clothing and pottery), the picturesque botanical gardens and the historic 18th century Fort King George. An underrated city, there's lots to see and do throughout it.
Things to do in Scarborough, Tobago:
Scarborough Market
An outdoor market, Scarborough market is known for selling fresh vegetables, fruit, fish and other local delicacies. Popular with locals and tourists alike, there is a vibrant atmosphere and a wealth of choice when it comes to what to purchase here.
Botanical Gardes
Spanning 17 acres, the beautiful botanical gardens in Scarborough are well worth a visit. Founded in the 19th century on the site of a sugar plantation, it boasts a variety of plant life from orchids to silk cotton trees.
Fort King George
Built in 1781, Fort King George is a prominent landmark in Scarborough. Throughout it, you'll find 18th century artifacts, including cannons and armour. There's also a fascinating museum in the fort.
Fort de France
DAY 21
Spend a day in the biggest city of the French West Indies, Fort-de-France, the capital of Martinique. The city has everything from historic sites to bustling streets and sandy beaches, the options are endless for a holiday suited to you.
Things to do in Fort de France:
Fort Saint-Louis
Fort Saint-Louis is a witness to the history of Martinique and the founding of Fort-de-France. The colonial fortress is a hugely atmospheric experience where you can witness history that has dated back to the 1600s. Although this is still a working French naval base, you can take a tour and enjoy the views across Fort-de-France and watch the native iguanas within the grounds.
St. Louis Cathedral
Built in the 19th century, St. Louis Cathedral is an iconic Catholic cathedral built in a picturesque, Romanesque Revival Style. One of the most prominent attractions in the city, its extraordinary interior offers the perfect photo opportunity.
Public Library
An historic building in Fort De France, the public library was built in 1887. Home to hundreds of works, including that of abolitionist Victor Schoelcher, the unique architecture and sheer size of this library make it a fascinating place to visit when in the city.
Funchal, Madeira
DAY 28
This lush, green city found in the south of Madeira is a haven of relaxation, outdoor activities and beautiful gardens. For the most adventurous, visitors will love diving in the crystal-clear sea, catching some waves and even swimming with dolphins, while those looking to take things at a slower pace can enjoy whale watching. One of the most popular events in Funchal is the yearly New Year’s Eve Fireworks display, which is one of the largest in the world.
Things to do in Funchal, Madeira:
Funchal Cathedral
Found in the city centre, Funchal Cathedral is an impressive Gothic-style monument, popular with locals and visitors alike. Take a look inside to learn about the fascinating history of the architecture, including the altarpiece ordered in 1510 to 1515.
Monte Cable Car
For unrivalled panoramic views of Funchal Bay and the vast landscape, Monte Cable Car will take you to one of the best vantage points in Funchal. The fifteen-minute journey is a relaxing ascent towards Monte, with a souvenir photo at the end of the journey.
Monte Palace Tropical Garden
Occupying 70,000 square meters, Monte Palace Tropical Garden is home to a plethora of exotic flora and fauna from all corners of the world. You will get lost in the tranquil beauty of this garden, enjoying the space with black swans, colourful koi and vibrant peacocks.
Quinta do Palheiro Ferreira
Thanks to Madeira’s fertile soil, many tropical plants thrive here and Quinta do Palheiro Ferreiro’s gardens are an excellent showcase of this. The most notable collection are the camellias, first planted by the Count of Carvalhal.
Lisbon
DAY 30
The largest and capital city of Portugal, and one of the oldest cities in the world, Lisbon is an idyllic cruise holiday destination, offering attractions to suit all interests. From ancient forts to artistic neighbourhoods and the breath-taking Jerónimos Monastery, this port of call has plenty to explore. Families will love to discover the many species at the Oceanarium, while couples will love an escape to the charming town of Sintra to explore the castle.
Things to do in Lisbon:
Alfma District
One of the oldest and most vibrant districts of Lisbon, Alfama is the place to be for artisan eateries, quirky boutiques and Fado bars. It’s best explored on foot or by the tram to experience as many of the attractions and highlights as possible.
Jeronimos Monastery
One of the most visited sites in Lisbon, the Jerónimos Monastery was completed in the seventeenth century. In 1983 UNESCO declared it as a World Heritage Site and it’s certainly a must visit to admire the beautiful architecture both inside and out.
Lisbon Oceanarium
Here visitors will discover over 450 different species of marine life, including sharks, rays, penguins and otters. Cruisers of all ages will love following the route around the central aquarium to learn about the major ecosystems of the ocean.
Torre de Belem
Declared a UNESCO World Heritage Site in 1983, Torre de Belém was built to protect Lisbon from attackers from the sea. Despite its role, the fort was decorated with lavish carvings and details, which are best viewed from the banks of the Rio Tejo.
Tram 28
Tram 28 is the classic Lisbon mode of transportation – rattling around the narrow streets in a bright yellow tram that dates back to the 1930’s. Hop on and take one of the best tours of Lisbon, passing highlights and attractions along the way.
Sintra
Declared a UNESCO World Heritage Site for its cultural landscape, Sintra is a romantic destination to escape to for the day. Featuring enchanting palaces and rolling hills, this town is easily accessible from Lisbon via a regular train service.
St George's Castle
Established in 200 BC, Castelo de Sao Jorge is one of the biggest highlights of Lisbon. Get to know the city’s unique and fascinating history, explore the imposing walls, wander the shady gardens and admire the vast views from the Observation Terrace.
London Tilbury
DAY 33
Just a short train journey from the heart of bustling London, Tilbury offers the best sights of the city as well as attractions local to the cruise port. Explore Tilbury Fort which played a vital role in the battle against the Spanish Armada, and discover the 1127 Rochester Castle which plays host to numerous events and markets throughout the year. Finally, for a unique sightseeing tour, take a short ferry ride from Tilbury to Gravesend.
Things to do in London Tilbury:
Tilbury Fort
Tilbury Fort is an artillery fort on the north bank of the River Thames. It was formerly known as the Thermitage Bulwark and the West Tilbury Blockhouse. From the 16th century until the Second World War, it secured London's seaward approach. The first fort was constructed here by Henry VIII, and Queen Elizabeth I famously gathered her soldiers nearby to combat the Armada threat. With its network of moats and bastioned outworks, the current fort is perhaps the greatest example of its kind in England.
Coalhouse Fort
A short journey away from the port lies the Coalhouse Fort Park. Dating back to the 1860s, this fascinating coastal defence building holds an array of events throughout the year and is run solely by volunteers.
Guru Nanak Temple
Located just across the river in nearby Gravesend, the Siri Guru Nanak Darbar Gurdwara is a Sikh temple which offers guided tours. Extraordinary in its architecture, it’s an impressive building featuring 5 domes, hand crafted marble and stonework. It took inspiration from the iconic Golden Temple at Amritsar.