To book an accessible cabin, please give us a call
020 3991 1166
Customer reviews for Marco Polo
4.0
Based on 167 reviews
Cabin
4
Service
4
Excursions
4
Dining
4
Activities
4
Value for money
4
Entertainment
4
We were very disappointed that we booked a cabin and found the beds cannot be converted to a double unless you book grade 12 or above. This is not shown or mentioned in CMV literature or on website. An old ship that has little soundproofing between cabins we found we were woken by revellers in the early hours each morning as they returned from late entertainment. Sadly we will be reluctant to travel again with CMV because the port of Bristol is a very convenient starting point for us.
Verified customer
1 cruise
18 Dec 2019
I wanted to express my disappointment of the Marco Polo cruise we took from Rosyth on the 23rd Aug 19. The ship while kept clean is in need of a full refurb. The service in the bars and for coffee is excruciatingly slow. We waited for over an hour in the Captain's Lounge just to get a coffee, and had to chase it 3 times before we got 2 cups...getting drinks was equally as slow for the whole week. The crew were not easy to engage with and some downright rude. Very happy to talk and laugh between themselves, but as customers we felt like an inconvenience. Breakfast was a farce most mornings, and we tried different times -food had run out leading to long queues, no toast, no mugs to get tea and coffee. It was just a joke, and set the day off on the wrong note every morning. Scots bar was closed one evening for a staff party! But the ship was heading to Newcastle when we came home then to Tilbury with perhaps very few passengers, could the staff party have been then? Not a pleasant trip, and many of our travellers we ate with in the evening had complained onboard about the service. I would be very reluctant to recommend the Marco Polo or Cruise & Maritime after our experience and it’s unlikely we would want to travel with you again, which is disappointing as you will be sailing from Aberdeen in 2020. You need to review your management of the catering areas for breakfast and lunch, train your crew to be customer focused, and look to refresh the ship if you hope to get return clients, and that is where your business focus should be. Not what we were looking forward to on the cruise. To let you understand how disappointed we were, in 40 years of travel and holidays this is the 1st time we have complained.
Verified customer
1 cruise
12 Sep 2019
Had a great holiday in Norway,enjoyed flam& olden great wee places. Everything on the cruise was first class,certainly would go with them again liked the smaller ship ,maybe get from Aberdeen next year. A memorable cruise. Yours truly William Scott.
Verified customer
1 cruise
6 Sep 2019
Our cruise was perfect. The staff were lovely all the way through the cruise, the food was wonderful and the staff dealt with a few mishaps for us with the best of service and attention which we thank them for. They were amazing!
All offers and prices are subject to change and availability at time of enquiry. Prices are based on two passengers sharing unless otherwise stated and are subject to the Tour Operator's terms and conditions. Cabin and Flight supplements may apply. Other supplements may apply in addition to the price shown above. Flight details, timings and routing may be subject to alteration. Other tour operator charges may also apply. Any Onboard Spending money or drinks package value shown will be per cabin, again based on two sharing.
Note: On 13 January 2018, new European legislation is being adopted in the UK which as result will mean that we may change our required method of payment at our discretion, irrespective of how any deposit or prior payment was made.
Talk to a Cruise Expert
Our cruise experts will help you pick the perfect cruise line, ship and destination.
We can tailor any package to suit your holiday needs: Add or extend hotel stays, arrange flights and find the best cabin location for you.
Just a short train journey from the heart of bustling London, Tilbury offers the best sights of the city as well as attractions local to the cruise port. Explore Tilbury Fort which played a vital role in the battle against the Spanish Armada, and discover the 1127 Rochester Castle which plays host to numerous events and markets throughout the year. Finally, for a unique sightseeing tour, take a short ferry ride from Tilbury to Gravesend.
Things to do in London Tilbury:
Tilbury Fort
Tilbury Fort is an artillery fort on the north bank of the River Thames. It was formerly known as the Thermitage Bulwark and the West Tilbury Blockhouse. From the 16th century until the Second World War, it secured London's seaward approach. The first fort was constructed here by Henry VIII, and Queen Elizabeth I famously gathered her soldiers nearby to combat the Armada threat. With its network of moats and bastioned outworks, the current fort is perhaps the greatest example of its kind in England.
Coalhouse Fort
A short journey away from the port lies the Coalhouse Fort Park. Dating back to the 1860s, this fascinating coastal defence building holds an array of events throughout the year and is run solely by volunteers.
Guru Nanak Temple
Located just across the river in nearby Gravesend, the Siri Guru Nanak Darbar Gurdwara is a Sikh temple which offers guided tours. Extraordinary in its architecture, it’s an impressive building featuring 5 domes, hand crafted marble and stonework. It took inspiration from the iconic Golden Temple at Amritsar.
Bruges (Zeebrugge)
DAY 2
Pocket-sized, picturesque and perfect for a romantic getaway, Bruges is easily accessible, especially for cruises departing from the UK. With Gothic and neo-Gothic architecture throughout the quaint streets and canals, there's plenty of history and culture to discover. Visit the Markt and Belfort's stunning views over the city, the Groeninge Museum for early Flemish art, and enjoy a boat ride around the canals for a scenic city tour.
Things to do in Bruges (Zeebrugge):
The Belfry of Bruges
In the heart of Bruges, Belgium, there lies a mediaeval bell tower known as The Belfry. The belfry, one of the city's most recognisable landmarks, once held the municipal records and a treasury., along with acting as an observation station for spotting fires and other hazards. You can now climb the Belfry and take in incredible views of surrounding Bruges.
2be Beer Wall
Housing over 780 beers, a shop and a bar, the 2be Beer Wall is a hugely popular attraction in Bruges. Boasting a modern feel and a unique selection of Belgian beers, alongside merchandise- such as tankards.
Minnewater
If you’re looking for a tranquil activity whilst in Bruges, head to the Minnewater lake. A picturesque lake that’s aligned with benches, and beautiful buildings dotted along it, it’s the perfect place to sit and take in the breathtaking surroundings; and an escape from the hustle and bustle of the centre.
Bruges (Zeebrugge)
DAY 3
Pocket-sized, picturesque and perfect for a romantic getaway, Bruges is easily accessible, especially for cruises departing from the UK. With Gothic and neo-Gothic architecture throughout the quaint streets and canals, there's plenty of history and culture to discover. Visit the Markt and Belfort's stunning views over the city, the Groeninge Museum for early Flemish art, and enjoy a boat ride around the canals for a scenic city tour.
Things to do in Bruges (Zeebrugge):
The Belfry of Bruges
In the heart of Bruges, Belgium, there lies a mediaeval bell tower known as The Belfry. The belfry, one of the city's most recognisable landmarks, once held the municipal records and a treasury., along with acting as an observation station for spotting fires and other hazards. You can now climb the Belfry and take in incredible views of surrounding Bruges.
2be Beer Wall
Housing over 780 beers, a shop and a bar, the 2be Beer Wall is a hugely popular attraction in Bruges. Boasting a modern feel and a unique selection of Belgian beers, alongside merchandise- such as tankards.
Minnewater
If you’re looking for a tranquil activity whilst in Bruges, head to the Minnewater lake. A picturesque lake that’s aligned with benches, and beautiful buildings dotted along it, it’s the perfect place to sit and take in the breathtaking surroundings; and an escape from the hustle and bustle of the centre.
Portsmouth
DAY 4
As one of the oldest seaside cities in the British Isles, Portsmouth plays host to some of the best maritime attractions you'll ever experience. It is also home to the naval base, making it a must-visit for military history enthusiasts who will love the naval museum ships and fortresses, as well as a stroll around the dockyard. You can also witness the Mary Rose at her museum, as well as the HMS Victory, and for the best views of Portsmouth, visit the Spinnaker Tower.
Things to do in Portsmouth:
Spinnaker Tower
standing at 170 metres tall, this prominent landmark is the ideal place to take in picturesque views of Portsmouth. Situated in Portsmouth Harbour, you'll see it as you set sail on your cruising adventure.
HMS Victory
Built in 1758, HMS Victory has over 246 years of service. An iconic attraction in Portsmouth, it has an incredible 104 guns and is a prominent attraction within easy reach of Porstmouth Harbour.
Mary Rose
A historical museum situated in the Historic Dockyards, you'll be able to explore this fascinating exhibit learning all about the iconic Mary Rose ship.
Honfleur
DAY 5
On the south side of the mouth of the river Seine from Le Havre, Honfleur is a historic Normandy town boasting picturesque 18th-century houses, Mediaeval architecture and an idyllic harbour.
Cherbourg
DAY 6
Boasting a fascinating maritime history and an abundance of classic French eateries and boutiques, Cherbourg offers something for cruisers of all interests. At the Citè de la Mer you'll discover the tragic tale of the Titanic, while at the Liberation Museum you'll learn of Cherbourg's liberation from Nazi control in 1944. Don't forget to visit the Old Town to enjoy fresh seafood and other delicacies throughout the day.
Things to do in Cherbourg:
Ravalet Castle
The Ravalet castle was built in the sixteenth century by Lord Ravalet and is situated in a magnificent park on the outskirts of the city. Built in a Renaissance style, there's a beautifully manicured French garden, a mandala garden, a greenhouse and an island prairie to explore. A wonderful way to spend an afternoon whilst in Cherbourg, this impressive castle showcases the beauty of French architecture.
Trinity Church
Lying within the mediaeval city of Cherbourg, the Basilique Sainte-Trinite is one of the most historic buildings within the walls, and has many pieces within it that have been listed; such as the baptismal fort that dates to the 14th century. With a capacity of 3,000, this impressive church is filled with magnificent art pieces.
Art Museum
Rated as one of the most important collections in Normandy, the Thomas Henry Museum (Musee des beaux-arts) is home to around 300 different artworks, dating back to the 15th century. A significant museum within the city, its unique collection of Millet artworks is fascinating to discover.
London Tilbury
DAY 7
Just a short train journey from the heart of bustling London, Tilbury offers the best sights of the city as well as attractions local to the cruise port. Explore Tilbury Fort which played a vital role in the battle against the Spanish Armada, and discover the 1127 Rochester Castle which plays host to numerous events and markets throughout the year. Finally, for a unique sightseeing tour, take a short ferry ride from Tilbury to Gravesend.
Things to do in London Tilbury:
Tilbury Fort
Tilbury Fort is an artillery fort on the north bank of the River Thames. It was formerly known as the Thermitage Bulwark and the West Tilbury Blockhouse. From the 16th century until the Second World War, it secured London's seaward approach. The first fort was constructed here by Henry VIII, and Queen Elizabeth I famously gathered her soldiers nearby to combat the Armada threat. With its network of moats and bastioned outworks, the current fort is perhaps the greatest example of its kind in England.
Coalhouse Fort
A short journey away from the port lies the Coalhouse Fort Park. Dating back to the 1860s, this fascinating coastal defence building holds an array of events throughout the year and is run solely by volunteers.
Guru Nanak Temple
Located just across the river in nearby Gravesend, the Siri Guru Nanak Darbar Gurdwara is a Sikh temple which offers guided tours. Extraordinary in its architecture, it’s an impressive building featuring 5 domes, hand crafted marble and stonework. It took inspiration from the iconic Golden Temple at Amritsar.