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Customer reviews for Marco Polo
4.0
Based on 167 reviews
Cabin
4
Service
4
Excursions
4
Dining
4
Activities
4
Value for money
4
Entertainment
4
We were very disappointed that we booked a cabin and found the beds cannot be converted to a double unless you book grade 12 or above. This is not shown or mentioned in CMV literature or on website. An old ship that has little soundproofing between cabins we found we were woken by revellers in the early hours each morning as they returned from late entertainment. Sadly we will be reluctant to travel again with CMV because the port of Bristol is a very convenient starting point for us.
Verified customer
1 cruise
18 Dec 2019
I wanted to express my disappointment of the Marco Polo cruise we took from Rosyth on the 23rd Aug 19. The ship while kept clean is in need of a full refurb. The service in the bars and for coffee is excruciatingly slow. We waited for over an hour in the Captain's Lounge just to get a coffee, and had to chase it 3 times before we got 2 cups...getting drinks was equally as slow for the whole week. The crew were not easy to engage with and some downright rude. Very happy to talk and laugh between themselves, but as customers we felt like an inconvenience. Breakfast was a farce most mornings, and we tried different times -food had run out leading to long queues, no toast, no mugs to get tea and coffee. It was just a joke, and set the day off on the wrong note every morning. Scots bar was closed one evening for a staff party! But the ship was heading to Newcastle when we came home then to Tilbury with perhaps very few passengers, could the staff party have been then? Not a pleasant trip, and many of our travellers we ate with in the evening had complained onboard about the service. I would be very reluctant to recommend the Marco Polo or Cruise & Maritime after our experience and it’s unlikely we would want to travel with you again, which is disappointing as you will be sailing from Aberdeen in 2020. You need to review your management of the catering areas for breakfast and lunch, train your crew to be customer focused, and look to refresh the ship if you hope to get return clients, and that is where your business focus should be. Not what we were looking forward to on the cruise. To let you understand how disappointed we were, in 40 years of travel and holidays this is the 1st time we have complained.
Verified customer
1 cruise
12 Sep 2019
Had a great holiday in Norway,enjoyed flam& olden great wee places. Everything on the cruise was first class,certainly would go with them again liked the smaller ship ,maybe get from Aberdeen next year. A memorable cruise. Yours truly William Scott.
Verified customer
1 cruise
6 Sep 2019
Our cruise was perfect. The staff were lovely all the way through the cruise, the food was wonderful and the staff dealt with a few mishaps for us with the best of service and attention which we thank them for. They were amazing!
All offers and prices are subject to change and availability at time of enquiry. Prices are based on two passengers sharing unless otherwise stated and are subject to the Tour Operator's terms and conditions. Cabin and Flight supplements may apply. Other supplements may apply in addition to the price shown above. Flight details, timings and routing may be subject to alteration. Other tour operator charges may also apply. Any Onboard Spending money or drinks package value shown will be per cabin, again based on two sharing.
Note: On 13 January 2018, new European legislation is being adopted in the UK which as result will mean that we may change our required method of payment at our discretion, irrespective of how any deposit or prior payment was made.
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Only accessible by smaller ships, Bristol is a hidden gem of quaint streets, cultural sites and colourful street art. Stop by quirky cafes, indulge in classic British cuisine at the pubs, and admire the fascinating exhibitions at the Bristol Museum and Art Gallery. When night falls, head to the harbour to watch it light up with an array of bars on offer to enjoy your favourite drink by waterfront.
Lisbon
DAY 4
The largest and capital city of Portugal, and one of the oldest cities in the world, Lisbon is an idyllic cruise holiday destination, offering attractions to suit all interests. From ancient forts to artistic neighbourhoods and the breath-taking Jerónimos Monastery, this port of call has plenty to explore. Families will love to discover the many species at the Oceanarium, while couples will love an escape to the charming town of Sintra to explore the castle.
Things to do in Lisbon:
Alfma District
One of the oldest and most vibrant districts of Lisbon, Alfama is the place to be for artisan eateries, quirky boutiques and Fado bars. It’s best explored on foot or by the tram to experience as many of the attractions and highlights as possible.
Jeronimos Monastery
One of the most visited sites in Lisbon, the Jerónimos Monastery was completed in the seventeenth century. In 1983 UNESCO declared it as a World Heritage Site and it’s certainly a must visit to admire the beautiful architecture both inside and out.
Lisbon Oceanarium
Here visitors will discover over 450 different species of marine life, including sharks, rays, penguins and otters. Cruisers of all ages will love following the route around the central aquarium to learn about the major ecosystems of the ocean.
Torre de Belem
Declared a UNESCO World Heritage Site in 1983, Torre de Belém was built to protect Lisbon from attackers from the sea. Despite its role, the fort was decorated with lavish carvings and details, which are best viewed from the banks of the Rio Tejo.
Tram 28
Tram 28 is the classic Lisbon mode of transportation – rattling around the narrow streets in a bright yellow tram that dates back to the 1930’s. Hop on and take one of the best tours of Lisbon, passing highlights and attractions along the way.
Sintra
Declared a UNESCO World Heritage Site for its cultural landscape, Sintra is a romantic destination to escape to for the day. Featuring enchanting palaces and rolling hills, this town is easily accessible from Lisbon via a regular train service.
St George's Castle
Established in 200 BC, Castelo de Sao Jorge is one of the biggest highlights of Lisbon. Get to know the city’s unique and fascinating history, explore the imposing walls, wander the shady gardens and admire the vast views from the Observation Terrace.
Gibraltar
DAY 6
Nestled between Spain and Morocco, this small piece of Britain offers a warmer climate and Europe’s only wild apes. Visitors of all ages will love watching these primates at play, as well as hiking the trails through the Upper Rock Nature Reserve where you’ll find Saint Michael’s Cave. Finally, don’t forget to leave time to enjoy your favourite British classics at the numerous pubs, or try traditional Spanish tapas.
Things to do in Gibraltar:
Apes Den
One especially for the animal-lovers, a trip to Apes Den is a must to get up close to the only free-roaming primates in Europe. Located at two cable-car stations, these monkeys are inquisitive, playful and curious and will keep you entertained for hours.
Upper Rock Nature Reserve
1,400 feet above the sea, this is one of the best attractions of Gibraltar and a must visit to spot its fascinating wildlife, such as the Barbary Macaques. Take a walk, admire the views and get up close with nature – but keep an eye on your belongings!
Great Siege Tunnels
The Great Siege Tunnels are a must visit for history enthusiasts for their vital role played during the Great Siege on Gibraltar by Spain and France. Taking a tour of these impressive tunnels is a great way to get to know the history of this territory.
Mediterranean Steps
For the adventurous and determined, the Mediterranean Steps is a challenging hike that rewards you with stunning views at 421 metres above sea level. Admire the many species of flora and fauna, as well as the wildlife, such as Barbary Macaques and Barbary Partridges.
Saint Michael's Cave
After being linked to numerous myths and legends throughout time, Saint Michael’s Cave is teeming with fascinating history. Found within the Upper Rock Nature Reserve, it houses an auditorium for shows, drama, music and spectacular light shows.
Cadiz
DAY 7
Considered one of the oldest continuously inhabited cities in Europe, Cádiz charms every visitor who sets foot there. It’s 3,000 years of history are just waiting to be discovered through its monuments, museums, and winding streets, with Cadiz Cathedral being a real highlight. Families will love Playa La Caleta which has all the amenities needed to spend a whole day on the sand and in the water, but don’t forget to check out which festivals and celebrations are going on during your visit.
Things to do in Cadiz:
Cadiz Cathedral
Built between 1722 and 1838, the iconic yellow-domed Cadiz Cathedral is an impressive example of Baroque-neoclassical construction. When taking a look around inside, be sure to check out the wood-carved choir, and listen out for the sound effects in the crypt below.
Castle of Santa Catalina
This free-to-enter monument is a real hidden gem on La Caleta beach. The exterior of this 17th-century fortress is impressive itself, and visitors will find art exhibitions inside as well as craft workshops and concerts.
Genoves Park
Filled with swaying palm trees, blooming flora and lush, green fauna, Genovés Park is a brilliant place to escape the faster pace of the city. Boasting plants from all over the world as well as waterfalls and wildlife, people of all ages will love this tranquil garden.
Playa la Caleta
It’s no wonder Playa La Caleta is Cadiz’ most popular beach. Visitors will find everything they need close to the golden sand, including restaurants, bars and flamenco clubs, as well as toilets and showers.
San Sebastian
On a small islet at the end of La Caleta beach sits the Castle of San Sebastian. Construction began in 1706 to fortify the bays defence, and in 1985 the structure was declared a cultural landmark. Explore the grounds and discover the long, rich history of this well-preserved fortress.
Cadiz
DAY 8
Considered one of the oldest continuously inhabited cities in Europe, Cádiz charms every visitor who sets foot there. It’s 3,000 years of history are just waiting to be discovered through its monuments, museums, and winding streets, with Cadiz Cathedral being a real highlight. Families will love Playa La Caleta which has all the amenities needed to spend a whole day on the sand and in the water, but don’t forget to check out which festivals and celebrations are going on during your visit.
Things to do in Cadiz:
Cadiz Cathedral
Built between 1722 and 1838, the iconic yellow-domed Cadiz Cathedral is an impressive example of Baroque-neoclassical construction. When taking a look around inside, be sure to check out the wood-carved choir, and listen out for the sound effects in the crypt below.
Castle of Santa Catalina
This free-to-enter monument is a real hidden gem on La Caleta beach. The exterior of this 17th-century fortress is impressive itself, and visitors will find art exhibitions inside as well as craft workshops and concerts.
Genoves Park
Filled with swaying palm trees, blooming flora and lush, green fauna, Genovés Park is a brilliant place to escape the faster pace of the city. Boasting plants from all over the world as well as waterfalls and wildlife, people of all ages will love this tranquil garden.
Playa la Caleta
It’s no wonder Playa La Caleta is Cadiz’ most popular beach. Visitors will find everything they need close to the golden sand, including restaurants, bars and flamenco clubs, as well as toilets and showers.
San Sebastian
On a small islet at the end of La Caleta beach sits the Castle of San Sebastian. Construction began in 1706 to fortify the bays defence, and in 1985 the structure was declared a cultural landmark. Explore the grounds and discover the long, rich history of this well-preserved fortress.
Porto (Leixoes)
DAY 10
Porto sees around 65,000 cruise passengers pass through each year and has flourished with tourist attractions to suit all ages. Whether you’re here to see the Harry Potter film location Livraria Lello, looking to admire the intricate Baroque architecture or just want to try delicious wines and delectable pastries, Porto will keep you busy for a full day of exploring.
Things to do in Porto (Leixoes):
Bolsa Palace
The neoclassical Pálacio da Bolsa is undoubtedly one of the most beautiful buildings to explore in Porto. Once a stock exchange, it is now used for major events such as receiving high-profile visitors, as well as hosting tours of the intricately decorated rooms inside.
Church of Sao Francisco
A true goldmine for lovers of Baroque architecture, the Church of São Francisco is easily recognisable in the centre of the city. It’s no wonder the 13th-century monument was declared a UNESCO World Heritage Site for its intricate goldleaf carvings and Gothic interior.
Clerigos Tower
Standing at 249 feet tall, Clérigos Tower is the tallest campanile in Portugal. After climbing 200 steps, you’ll be rewarded with breath-taking views across the city and river, as well as a chance to admire the 49 bells on the journey up.
Livraria Lello
A must visit for fans of the Harry Potter series, Livraria Lello is an enchanting bookshop boasting neo-Gothic architecture. A visit here will provide you with countless photo opportunities (the most popular being the crimson staircase), as well as a fantastic new holiday read!
Luis I Bridge
Constructed by a student of Gustav Eiffel in 1886, the Dom Luís I Bridge is an impressive feat of ironwork engineering. Spanning 564 feet, the double-decker bridge carries both vehicles, the metro and pedestrians who can admire the stunning view.
La Coruna
DAY 11
Whether you’re looking to top up your tan on the beach with shops and restaurants just a short walk away, or looking to explore fascinating museums and ancient castles, La Coruna offers attractions for everyone. This trendy and modern city features a busy hub in the centre with an abundance of dining and shopping, as well as unique moments such as the Tower of Hercules. From here, enjoy the sweeping views out to sea – and don’t forget your camera!
Things to do in La Coruna:
Aquarium Finisterrae
Though this aquarium may be small, it features numerous rooms dedicated to the marine life in the Atlantic Ocean. Most notable is the Nautilus, a room submerged in the sea for optimal viewing of sharks, rays, octopus and many species of fish.
Museo Domus
Dedicated to the science of human beings, Domus boasts more than 150 interactive features to educate and entertain visitors. Discover numerous exhibitions covering genetics, evolution and modern medicine, as well as the Open Laboratory space.
Riazor Beach
One of the most popular beaches in the city, Riazor beach stretches along the promenade with restaurants, bars and cafés in close proximity. You’ll find both golden sand and rockier areas, as well as calm water and waves perfect for surfing.
Tower of Hercules
Declared a UNESCO World Heritage Site in 2009, the Tower of Hercules once served as a lighthouse and landmark for La Coruna harbour. Visitors can explore the basement and venture up 234 steps to the balcony to admire the vast views.
Bristol
DAY 13
Only accessible by smaller ships, Bristol is a hidden gem of quaint streets, cultural sites and colourful street art. Stop by quirky cafes, indulge in classic British cuisine at the pubs, and admire the fascinating exhibitions at the Bristol Museum and Art Gallery. When night falls, head to the harbour to watch it light up with an array of bars on offer to enjoy your favourite drink by waterfront.