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Fred Olsen Balmoral Reviews

A great range of Balmoral reviews written by our customers. To write your own Balmoral review click the link on the right.
Average rating: 5 out of 65 out of 65 out of 65 out of 65 out of 65 out of 6 (from 46 reviews)

6 out of 66 out of 66 out of 66 out of 66 out of 66 out of 6     (19)

5 out of 65 out of 65 out of 65 out of 65 out of 65 out of 6     (16)

4 out of 64 out of 64 out of 64 out of 64 out of 64 out of 6     (7)

3 out of 63 out of 63 out of 63 out of 63 out of 63 out of 6     (3)

2 out of 62 out of 62 out of 62 out of 62 out of 62 out of 6     (0)

1 out of 61 out of 61 out of 61 out of 61 out of 61 out of 6     (1)

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Latest Balmoral Reviews

User Rating: 6 out of 66 out of 66 out of 66 out of 66 out of 66 out of 6
Date: 07 Mar 2016
Author: Pat Locke
Summary:  Just returned from 46 night cruise on our favourite ship Balmoral. As ever staff remembered us from previous cruises and gave us a very warm welcome, the cruise itself was very good, the Brazilian ports were definitely not, most were working industrial ports and meant we had to get a shuttle bus to get to a shuttle bus at the port gates. The Balmoral cruise company were more than excellent, shows worthy of West End. Phantom was amazing, I have special dietary requirements and could not fault the attention not only by galley staff but also waiters, we have 2 more cruises booked on Balmoral and can't wait to meet our phillipino and Thai friends again,
User Rating: 6 out of 66 out of 66 out of 66 out of 66 out of 66 out of 6
Date: 02 Apr 2015
Author: Margaret Feltham
Summary:  I joined The Balmoral at Dubai on 27th January. Travelling by myself can be daunting. For anyone wishing to travel alone, don't hold back there are absolutely no problems with Fred Olsen cruises. I opted to do The Golden Triangle trip. Very well organised and staying in first class hotels. I booked trips at all the ports. Again well organised and interesting. I found all the staff work extremely hard, kind and helpful. I have been fortunate to travel on the Queen Mary, I would choose The Balmoral in preference. Why, well the food was just as good. The cruise ship could enter smaller ports. The excursions were much better. Agreed the larger ship's ambience was much more in keeping with a five star cruise ship, and of course the cost was far greater. Isn't it better to do more cruises per year than just one very expensive one. The choice is yours.
User Rating: 1 out of 61 out of 61 out of 61 out of 61 out of 61 out of 6
Date: 12 Mar 2015
Author: Colin Castling
Summary:  The ship is one of the largest in Fred. Olsen fleet and the facilities are excellent. We joined the ship at Kuala Lumpur to Tokyo on it's world cruise out of Southampton. The food onboard is certainly 5 star at every meal and the choice of dishes unbelievable. The inside cabin that we had on the 8th deck was just a little small but more than adequate considering that most of the time was spent outside on deck. The daily and evening entertainment provided was quite enjoyable so there was always something to occupy ones time on sea days. In contrast to earlier cruises that we have taken, everything now is chargeable to your account on board and the prices are quite high. A bottle of house wine at dinner will set you back £18, a cocktail or beer will be around £5. There is no complimentary sail away bubbly, nor complimentary first cocktail at various times now. All this has past and gone. The tours booked pre boarding cost in excess of £600 and proved poor value for money with one or two downright disgusting and a bit of a rip off. Many people made their own arrangements with taxis etc at each port. Our mistake. Be wary of using the WI-FI on board if you have an I-Pad. It costs £5 for 30 minutes and logging in and out is rather complicated for all but the very IT proficient. In addition it is only operative in certain hot spots on the ship and is extremely slow connecting whilst using up your precious minutes. We actually bought two lots of 30 minutes and only succeeded in sending two short emails.
User Rating: 6 out of 66 out of 66 out of 66 out of 66 out of 66 out of 6
Date: 26 Feb 2015
Author: Geoff Chapman
Summary:  The cruise element with Fred O was excellent as usual, only downside was not being able to get off the ship at Galle by tender due to sea conditions( not Freds fault !! Additionally a very good word for Riviera Hotel Dubai, Ms Digna Mora-Salenga in particular on the reservation desk, during and post cruise, when in conjunction with her counterpart Din Din on the Balmoral desk, they firstly retrieved,held, and have now arranged the returning to the UK an item of clothing left behind by us in the Cafe/Lounge of the Riviera when we joined Balmoral on 28 Jan.15. It is right that you and their employers should be made aware of the way above average efforts of both, the item a scarf, being of particular significance for Mrs Chapman. We enjoyed our stays at both the Riviera and the Fraser Place KL pre and post cruise,so thanks very much to whoever in Iglu for that too.
User Rating: 3 out of 63 out of 63 out of 63 out of 63 out of 63 out of 6
Date: 24 Dec 2014
Author: Peter Godfrey
Summary:  This would have been an enjoyable two night mini break from Southampton to Le Havre. As usual the standard of the crew and staff were excellent as was the food and entertainment. Sadly, we have very few good words to say about the ship itself. In our opinion, the Balmoral is now a rather tired and worn out ship which has seen better days. We were allocated a cabin aft of the ship on deck 4 (4168). During the two nights at sea we were subjected to the most horrendous noises from the engines/engine room which meant that sleep was virtually impossible for any reasonable length of time. We spoke to a crew member after the first night and explained what we had experienced,receiving his assurance that the matter would be brought to the notice of the appropriate person(s) for immediate attention. We received no further contact from anyone and spent a second largely sleepless night as a result. Whilst we intend to go on further cruises in the future, regretfully, they are unlikely to be with Fred Olsen.
User Rating: 5 out of 65 out of 65 out of 65 out of 65 out of 65 out of 6
Date: 23 Dec 2014
Author: Trevor Jones
Summary:  First class food and service on this mini cruise to France.
User Rating: 5 out of 65 out of 65 out of 65 out of 65 out of 65 out of 6
Date: 06 Nov 2014
Author: Gerry Mackie
Summary:  The cruise was to Oslo, Amsterdam and Antwerp. The ship docked near the centre of all ports. The staff onboard made the difference as they did everything possible to make the cruise enjoyable. Unlike other cruise lines the photographers were very discreet. The ship does not have as many facilities as bigger ships but there was enough to keep everyone happy. The food was great.
User Rating: 6 out of 66 out of 66 out of 66 out of 66 out of 66 out of 6
Date: 28 Oct 2014
Author: D Perraton
Summary:  Follow up to review 29th may - recently returned from 7 day trip to France - same great quality and service, very impressed.
User Rating: 5 out of 65 out of 65 out of 65 out of 65 out of 65 out of 6
Date: 26 Oct 2014
Author: Shirley Smith
Summary:  A very nice cruise experience. Good food, good entertainment, good service. Very clean throughout the ship. Fred Olsen must have the monopoly on staff, everyone was at our service from the captain down. Nothing was to hard to do. Friendliest bunch of people on the planet. There were tears from people leaving the ship as the staff had became their friends. The people traveling as single passengers were well looked after as the staff made sure they were included in everything. Just a few minor hiccups, but nothing to get het up about. Passengers are well taken care of.
User Rating: 5 out of 65 out of 65 out of 65 out of 65 out of 65 out of 6
Date: 11 Oct 2014
Author: C. W. Miller
Summary:  Enjoyed an excellent 32-night cruise to Canada and the USA. The Balmoral sailed from Southampton on 1st September and had a 5 day calm crossing to St. John's in Newfoundland. We then visited, in fairly quick succession, the Canadian ports of Gaspe, Baie-Comeau, Quebec City, Sanguenay and Halifax before moving to the USA with calls in Boston and New York city. On the return passage we visited Sydney in Canada. These ports did not disappoint. I was especially delighted to visit Quebec City for the first time. I had been to New York on several occasions but still found many new places to visit and others to re-visit. I have cruised several times on this ship and I was not disappointed. Although an older vessel it is well maintained and comfortable. The food was very good indeed and the service efficient and friendly. I had a large single cabin with a full picture window. There was more than adequate storage space and the air-conditioning was most efficient. The onboard entertainment varied in quality but this is very much a personal choice. One of the strongest points of Fred. Olsen's cruise ships is the quality of the crew. They were, as ever, efficient and friendly. We were blessed with calm seas on both Atlantic crossings and, for most of the time, with the weather. A most enjoyable cruise.

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