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How do I make purchases onboard?

All the cruiselines operate a cashless system.

You will be required to register a payment card before your travel.

Everytime you make a purchase onboard, you will hand over a card issued by the ship. Your purchase will be added to your account. 

Just prior to the end of the cruise, you will be presented with an itemised bill. Any concerns about the items listed should be raised with the Purser's office.

The bill will be settled against the payment card provided at check-in unless you wish to present the Purser's office with alternative means.

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Phone: 0203 696 9453
Email: customercarecruise@iglu.com
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What our customers say

"Leighanne has been excellent dealing with my various queries this year. She has been kind and informative and obtained what i think is a good deal for me in October. She is persistent and very informative, so even when my 1st deal fell through I felt confident enough to approach her for this present Crystal cruise...”

I.G..
(July 2017)

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