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We are able to take card payments online. Please refer to your Booking Acknowledgement for instructions on how you are able to use our secure system.
 
You may present a card to our Customer Care team. Please remember that charges apply (see below) unless you use a debit card issued by a UK bank.
 
You can also send a cheque (Sterling only) to the following address:
 
Accounts
Iglu.com Ltd
165 The Broadway
London
SW19 1NE
 
Please mark your Iglu.com booking reference on the back and allow adequate time for payment to clear.
 
We are happy to accept bank transfers. Details available from our Customer Care team upon request.

If you have any difficulty paying by the balance date, please contact our Customer Care team as soon as possible.


Charges for card payments as follows:
2.5% of the transaction for Visa Credit or MasterCard payments.
2.5% if your debit card was issued outside the UK or is a deferred debit card.
4% of the transaction if paying by American Express.

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Phone: 0203 696 9453
Email: customercarecruise@iglu.com
Tweet us: twitter.com/iglucruise

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What our customers say

"... I would just like to thank you for your caring, professional and friendly attention to my partner's anxiety regarding our Christmas cruise on Ventura. I won't bore you with the details...but you made one hell of a difference.. thank you x  ”

R. T.
(November 2016)

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