Author: Telse Mace
Just a tiny review: we took the mini cruise from Southampton to Hamburg, a Cunard taster for us. We had only been on one cruise previously, on the Oceana with P&O to the Canaries last year. The ship is really impressive, the balcony cabin is more spacious than on the previous ship,e.g there was also room for a settee and the balcony itself was much bigger, too. We were greeted with a small bottle of delicious chilled Champagne/Prosecco in our room when we arrived, all lovely! The food was excellent. The thing we missed was a regular friendly twice daily greeting from the captain, wishing us a good day, telling us our current position, speed, wind speed etc., on this Cunard ship we only heard the captain twice, once to tell us of our delayed departure (no explanation, even though there was then a further delay) and then just to let us know about the train strike in Germany. The mainly Asian staff were always polite, as they are, but did not engage with you a lot, but our steward was exceptionally warm and friendly and smiling, that was encouraging. There was certainly an abundance of staff, but they did not necessarily all know the answers, e.g. I asked one of them at the muster station from which floor we would best be able to see the departure, i.e. floor 9 or 10 and he said he did not know, we should ask at reception on level 1...(We also thought it was strange to have to be at the muster station at 15.45, when we were supposed to be leaving the port at 16.00, so we might miss the sail away moment, especially as we were supposed to see the Queen Mary sail past just before our leaving the port, followed by the Queen Victoria. This did not quite work out, we just caught a tiny glimpse of Queen Mary as we sat down in the dining room for the first sitting at 18.00.) So our personal feelings are that although we liked the ship a lot and definitely prefer to go so luxuriously by sea rather than fly we think for our next cruise we would probably go back to P&O.