Cruise Reviews Centre

My wife and I just returned from Fijordland splendor. This was a great cruise and we will be booking again on the Marco polo hopefully with the same staff, they were awesome, especially Richard Sykes the cruise director, surely the best ever, he is amazing! Entertainment was top class, food and service good and very friendly. My one complaint is why do they allow smoking inside the ship? Everyone except the smokers were complaining. Please make them smoke outside the ship! But for this they would have got top marks.

It was my first cruise and I had a good time, it met more than my expectations. The staff were excellent and the food was very good. Am now planning for the Caribbean one next year and have been telling friends and relatives how good this was. Its money well spent.

The Ventura is awesome! My friend and I took a 7 night cruise around the Fjords and enjoyed every minute of it. The Fjords are just so special and like Scotland on steroids. The weather wasn’t great but we didn’t mind at all, in fact we thought the weather was very befitting for the destination and very atmospheric, snow on the mountains in July! The entertainment on board ship was fab, Cheryl Baker chatting about her life story, Roy Walker's son, Mark, and lots of 'West End' shows. Brilliant! My personal favourite was the Spanish Guitar player, Enrico! He is amazing in Las Ramblas :-) The staterooms were roomy and well planned. The food was first class and better than Cunard. All in all, I would have no hesitation in recommending this vessel to anybody and in fact am looking to rebook next year.

Fantastic crew and a lovely ship. It is easy to get around and just the right size. You don't get lost and lots to do, excellent musicians & lecturers. The captain has a great sense of humour. I can't wait for our next trip and no added extras!

Just returned from an 8 day Mediterranean cruise on the Disney Magic and wanted to let you know that we have just had the best holiday of our entrie lives. From the minute we arrived at the cruise terminal in Dover we were treated like royalty and were on the boat within about half an hour after arriving and my neice was in the pool as soon the lift took her up to Deck 9! Free drinks available 24 hours a day from the drinks station - tea, coffee, hot chocolate, herbal tea, coke, water, ice, sprite and pink lemonade! Food was available free too with a good selection from fruit and sandwiches to chips, pizza, burger, hot dog, tacos to name but a few. Top tip is to check out Topsiders Buffet which we only discovered towards the end of our trip but they have a different theme each day and a wide selection to make a change from chips! The room was spotless and was cleaned thoroughly in the morning and then beds were turned down in the evening as well as bins cleaned out each evening and a surprise animal made out of towels with chocolates for the kids (or adults)! Staff were always helpful and whenever we walked past our housekeeper he greeted us by name and checked up to see if we had everything and how our day was going! The trips were extremely well organised and a member of disney was always there to make sure our day was the best it could be. the entertainment was second to none with a show twice a day (sometimes there was even a matinee) that was extremely well rehearsed and was as good as any you would see in a theatre in London. Not an easy task with a small group of performers who, in one of the shows, changed costume so many times I couldn't keep up. There was so much more to do on board than just sit by the pool and my neice thoroughly enjoyed the kids clubs which were open from 9am till 1am. Another tip is to register them for their kids clubs online as the queue at the port was long and as I had booked it online we just went into the kids club and picked up the pager and wristband which took us five to ten minutes but only took that long as the pager was not working and they do a test before you take it. The personal navigator delivered to your room each night will tell you, amongst other things, where the characters will be and this was one of the best things as it is hit and miss when you visit the parks but providing you get in line in time you not only are guaranteed to see the characters but they have more time with you for photos and autographs as well. My neice had her picture taken with Daisy and Donald and Donald took the time to dance with her which had her smiling. The only thing I can't explain is the Magic! You will have to experience that for yourself but out of all the Disney things we have done this was the best and we are already saving for next year!

From the minute you arrive at the terminal, you start your experience! The check was really quick and we were on the boat within 40 minutes of arriving, this included security our key to the world photos and our first family photo. Once on the boat we were all directed for lunch. This was just the start of things to come. The whole cruise was filled with fun for both our son and us as adults, the staff were so friendly and accommodating, nothing was to much to ask for, (not that we had to ask for anything). The ship also has a paging system for the kids, they are given a small electronic tag and you a pager, this allowed us to give our son some freedom and the staff would page us if Ross needed anything or was going from one club to another. I felt he was really safe a secure, and the kids clubs were excellent filled with lots of exciting things to do and they range from very young to teenage, there was not an unhappy kid on the ship. The food was excellent all week, the waiting staff were outstanding, Angelina and Gede, the chef made us some food from home, we shared our table with an American family of which mum was Indian, so as well as our menu meals the chef also made us additional meals us to try some Indian home cooking and also some British food for our friends to sample, such a simple but personal touch. The rooms were clean and tidy not that we spent much time them, as from the minute you awake to till you sleep you are on the go (even if its just to go to the pool and relax) the pools not huge and this concerned me to start, however during the trip there was not one time that they were over crowed, there was just so much to do that the pool unlike hotel holidays was not always a priority. The ship has a massive Ariel TV at the Goofy Pool, this was amazing, relaxing at the pool watching a film. Inside the ship is spectacular; every attention to detail is captured by Disney, from the floor to the roof. The only downside I found was the ports of call were not for kids other than Gibraltar they were all historical, and based around adults, however this didn’t dull our time in anyway we didn’t leave the ship, we didn’t need or want to. Some families who did leave the ship left their kids in the clubs, so neither of them missed out on experience. the characters were fantastic, they were so willing to spend time with each child without you feeling that your child was being rushed on or that you had to wait any real time to see the character, the queues were controlled to a tee. DISNEY I COULD NOT RECOMMEND THIS HIGHLY ENOUGH FOR ANYONE WISHING TO CURISE WITH KIDS, WE LOVED OUR TIME AND ARE ALREADY LOOKING TO BOOK OUR NEXT ONE!!

We have just returned from cruising to Iceland. What a brilliant time we had. The Ocean Countess staff made us feel that our holiday was important to them, and they were friendly, happy, caring and kind to us throughout the whole 12 nights. Despite a major storm which affected our itinerary, we were on schedule (if not early) at each port of call. Thank you, Captain. The entertainment was first class - we sometimes watched the show twice, they were that good! Food was excellent, beautifully presented and extremely tasty. Compliments to the Chef and all his team - and all the waiters. Our cabin steward was a star - considerate and always available, and truly inventive with the towels - thanks, Neal. Our DVD memento is great, bringing back lovely memories of a fantastic holiday - thanks Oskar and team. Absolutely, no complaints, just thanks to everyone (David, Jodie, Louise and Louise, Nadia, Romana and everyone else). We'll start saving now for our next trip. Thanks, Sharon and Barrie Nicol

This was my first cruise and it was most enjoyable, the staff are very attentive and helpful. Everything is spotless. The music is a bit loud but no other complaints. Excursions are well organised and have good guides. The good weather and calm seas a bonus.

This was the Maiden voyage across the transatlantic. It is a beautifully decorated ship however the new design of bathroom facilities in cabins is questionable. Hand basin outside toilet cubicle - really not hygienic. My husband found basin too small for shaving. Great size shower. Great beds and bedding but rounded edges may prove a problem for anyone taller than 5'7". A new thing to have to book were certain shows. The Circus dinner show was fabulous as was the comedy. Not quite sure about the Blue Man Show but most liked the craziness. Food in all venues excellent- especially the Bistro.