Author: Craig Stickland
Just come off this ship, 2 adults and 2 children, we found the following- refurb is a bit on the B&Q side when compared to other cruise lines. Service is also less professional than other lines we've been on and the staff look tired, but a smile wouldn't go a miss. Buffet is quite small with sparse selection when compared to say Princess which has a huge buffet. Main dinning room food is good but if you are on any time dining you are likly to be given a pager and asked to go for a drink until a table comes free. Water slides and sky course are exalant but the main pool is very small and very crowded. Old films like rocky and jail house rock played on the outside screen, other lines make more use of the big screen with up-to-date films being screened. Entertainment and shows are very good. Customer care don't like taking the automatic gratuities off the bill which are $138 each person for 12 nights ( most uk people removed and tipped individual's). The ship doesn't push hand cleansing in the food areas though sanitisers are present, but pushed to one side. Formal nights are quite casual, quite a few people dress up but you may find People on an adjacent table dressed in hoodies and t-shirts with others in black tie or suites. There are dress codes for the main dinning rooms but they are not enforced. Kids clubs are good but not much sign of ships security to keep an eye on kids grouping up in public areas of the ship, discipline is left with parents as it is around the pool. Sky course and water slides are supervised by ships staff. Rooms are clean and of a good size, towels replaced regularly, bath robes supplied and towel animals placed on beds when turned down for the night. Overall we had a great family holiday with some great ports of call, met some fantastic people, wonderful memories and yes we would book on this ship again now we know to expect a 3star and not 5tar hotel service.